Nick Prior
Key Account Manager - EMEA at Autodesk Innovyze- Claim this Profile
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Bio
Ludmila Fadejeva
I have worked with Nick for over 2 years, he is an amazing Key Account Manager who always makes customer needs his priority. He is determined, focused, has great communication skills and is an excellent negotiator and problem solver. Nick would be a great asset to any team!
Ludmila Fadejeva
I have worked with Nick for over 2 years, he is an amazing Key Account Manager who always makes customer needs his priority. He is determined, focused, has great communication skills and is an excellent negotiator and problem solver. Nick would be a great asset to any team!
Ludmila Fadejeva
I have worked with Nick for over 2 years, he is an amazing Key Account Manager who always makes customer needs his priority. He is determined, focused, has great communication skills and is an excellent negotiator and problem solver. Nick would be a great asset to any team!
Ludmila Fadejeva
I have worked with Nick for over 2 years, he is an amazing Key Account Manager who always makes customer needs his priority. He is determined, focused, has great communication skills and is an excellent negotiator and problem solver. Nick would be a great asset to any team!
Credentials
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Prince 2 Foundation Certificate In Project Management
PEOPLECERTNov, 2015- Nov, 2024
Experience
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Autodesk Innovyze
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United States
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Software Development
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1 - 100 Employee
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Key Account Manager - EMEA
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May 2017 - Present
Autodesk gives you the power to make anything. We make software for people who make things. If you have ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with our software.Innovyze an Autodesk company, empowers water professionals around the world to design, manage and maintain water services. Innovyze are the global leader in water infrastructure data analytics software. -
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Transition Manager
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Oct 2015 - Apr 2017
To act as the focal point for the Enterprise Business Unit for implementation of new business from contract signature to customer acceptance and handover to business and usual support. To be responsible for managing complex customer data and all aspects of the end to end transition implementation process and liaising with both customer contacts and internal stakeholders to ensure deadlines are met throughout• Owns a portfolio of ‘Implementation projects’ for business 'Enterprise' customers and acting as the Single Point of Contact for these projects. • Interfacing with a wide range of internal teams e.g Sales, Technology, Customer Operations and external suppliers • Providing planning support to ensure timely delivery of each project in the portfolio • Dealing with both customer contacts and internal stakeholders to ensure deadlines are met and offer exceptional customer service• Analysing, quality checking and coordinating information supplied by the customer and Account Manager to fulfilment of each other• Identifying risks in a timely manner and also providing status updates as and when they are required
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BCMS
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United Kingdom
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Financial Services
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1 - 100 Employee
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Client Account Manager
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Sep 2008 - Sep 2015
Responsible for taking each client’s business live to the market, making contact with key decision-makers and generating interest in each opportunity simultaneously gathering valuable information about prospective acquirers growth strategies. Responsible for taking each client’s business live to the market, making contact with key decision-makers and generating interest in each opportunity simultaneously gathering valuable information about prospective acquirers growth strategies.
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Overseas Representative
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Mar 2000 - Feb 2003
• Performing presentations to new guests, supplying local knowledge and promoting the numerous services and excursions that the Company offered. Sometimes for around 500 people • Exceeding personal and team sales targets for excursions, car hire and company services• Ensuring customer expectations were met and often surpassed. This was achieved by daily contact with guests as required to resolve any issues arising.• Effectively managing complaints was very important thus ensuring that our customer service scores were maintained and the Company complaint ratio was complied with.• Building and maintaining excellent working relationships with hoteliers and suppliers. Resolving queries and problems within the accommodation for the guests.
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Community
