Experience

Family Farm & Home

• United States
• Retail
• 100 - 200 Employee

• Store Manager

  • Jul 2023 - Present



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Feb 2016 - Aug 2023

  Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Show less

• Assistant Store Manager

  • Jul 2004 - Feb 2016

  Assistant Store Manager (2009 - 2016) General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store’s in-stock position, and maintaining an appealing and organized store appearance. ASM’s support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Supervising Store Associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates. ASM’s also follow the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary. Show less



Conneaut Lake Park Fire Department

• conneaut lake, pennsylvania

• Assistant Fire Chief

  • Sep 1999 - Aug 2011

  Under the supervision of the Fire Chief, plans, organizes, directs, and administers all operations of the fire department assigned to him/her by the Fire Chief within the authority delegated. Also, in the absence of the Fire Chief or Deputy Fire Chief the Assistant Fire Chief shall perform ALL applicable duties of the Fire Chief in a sufficient manner until arrival/return of the Fire Chief and/or Deputy Fire Chief. Develops and coordinates plans for efficient and effective operations within his assigned areas. Responsible for overseeing all policies, procedures and practices related to department training and safety. Consults with the Chief Engineer and other company officers to insure all equipment, apparatus, PPE, testing and servicing and maintenance is preformed as required. Makes recommendations to the Fire Chief and Deputy Chief relative to the long-term needs for maintaining, and improving effective operations within his assigned areas; Oversees the administration of his assigned areas; Annually recommends a proposed budget with respect to his area to the Fire Chief; Attends training programs oriented to the duties of the Deputy Fire Chief; Oversees and provides for departmental operations at all levels to ensure safe and effective operations; May serve on associations, boards, committee's, etc. to insure department representation. Responds to emergency calls as necessary and may assume command and direct activities (in the absence of the fire chief) under the department's jurisdiction and authority. Show less