Experience

Complete Care Consultancy LTD

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Operations Director at Complete Care Consultancy LTD

  • Jun 2019 - Present

  At Complete Care Consultancy, we buy, sell and recycle used IT equipment. Our services are WEEE compliant as we strive to implement safe and moral disposal techniques with no adverse effect on the society. As industry professionals, we hold all of the necessary licenses making us the right organisation to legally dispose your waste and provide you with all of the paperwork you need to prove compliance. We understand how tough it can be having to handle large amounts of electronic waste and for that reason, we operate a customer-friendly service with the main aim of easing your disposal and providing you with a guarantee of proper and legal waste disposal.If your organisation is looking to dispose of any of the following items, get in touch today to see if CCC can offer you any money!!✔ Monitors✔ Computer Base Units✔ Laptops (Netbooks, Tablets and regular Laptops)✔ Servers✔ Networking Equipment✔ Phone Systems✔ Printers✔ Terminals✔ Any other IT EquipmentIf you have any IT equipment you are looking to get rid of - contact nick@completecareconsultancy.co.uk - and I will personally try to offer you the very best price and services.



Morevan Logistics Ltd

• United Kingdom
• Freight and Package Transportation

• Managing Director

  • Apr 2019 - Present

  Morevan Logistics is a reputable London based transport company that offers a full range of services including office relocation, warehouse distribution and storage. We always strive to deliver the highest customer service and will go above and beyond to satisfy the customers’ requirements. With over 11 years’ experience in the removals and storage sector, you will be safe in the knowledge that your items will be handled carefully and the job will be carried out punctually and professionally. Services:Warehouse distributionOffice RelocationIT TransportStorage



Big Yellow Self Storage

• United Kingdom
• Warehousing and Storage
• 200 - 300 Employee

• Store Manager

  • Oct 2014 - Mar 2019

  Key Responsibilities;Developing business strategies to increase the customer base, expand store traffic and optimise profitability.- Company trainer, responsible for facilitating the company’s core training courses.- Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff.- Sharing experience and ensuring regular communication to develop the team to work as one, rewarding and recognising success.- Creating and reviewing documents to monitor and develop area or store contributions.- Human Resources cluster management, including conducting training needs analysis interviews, recruitment interviews, performance management hearings and probationary sign offs.- Ensuring high levels of customers satisfaction through excellent service. Ensuring self and team consistently exceed customer expectations, reviewing and communicating all relevant feedback to improve standards of service within the store.- Maintaining the awareness of competitor activity and introducing and developing ideas to actively promote the store.- Local Business Development cluster management, including conducting conference calls with Store Managers to review work completed, provide coaching and setting targets.- Ensuring that self and team maintain the cleanliness and presentation of the store, conducting regular maintenance checks and complying with company Health and Safety and Security procedures.- Conducting personnel performance appraisals to assess training needs and build career paths.- Responsible for the accurate completion of store administration, ensuring that tasks are completed within deadlines and performance is reviewed against targets set.- Continually reviewing own performance and requesting feedback, whilst seeking opportunities to take on new learning.

• Assistant Manager

  • May 2008 - Sep 2014

  Key Responsibilities;- Providing support to the business by taking on the role of a training store and developing and mentoring new staff.- Maintaining a positive approach, demonstrating flexibility and initiative and encouraging others to achieve the same.- Maximising sales at every opportunity through promoting the products and services available and ensuring consistency of performance throughout the team.- Consistently exceeding customer expectations and encouraging and supporting others to improve standards of service within the store.- Demonstrating an awareness of competitor activity, actively supporting the promotion of the store and proposing suggestions and encouraging ideas from others.- Maintaining the cleanliness and presentation of the store, conducting regular maintenance checks and complying with Health and Safety Security procedures, ensuring support and commitment from others.- Accurately completing store administration, assisting with weekly and monthly tasks and ensuring all company standards are consistently achieved.Giving guidance and support to assist in the development of others, providing feedback on performance and ensuring individual praise and encouragement.