Experience

Florida League of Cities

• United States
• Government Relations Services
• 100 - 200 Employee

• Property and Liability Claims Adjuster

  • Mar 2023 - Present

  - Appropriately identify claimant coverage, review previous history, as well as determine and create referrals if necessary - Routinely analyze information involving elaborate policy terms and contingencies to determine coverage- Diligently conduct research within external resources, third parties, clientele, and more to thoroughly investigate claim damage- Successfully communicates with vendors and internal business partners to ensure complex claims are appropriate with regulatory standards- Clarifies and negotiates claims settlement and sufficiently communicates recommendations to management- Assures identified risks within business activities are adequately found, measured, managed, and reported.- Provides coaching and acts as a resource to fellow colleagues, trainees, and less experienced staff Show less

• Claim Service Representative

  • Jul 2022 - Mar 2023

  - Utilized database querying and collection of information to successfully identify and distinguish claim data in a timely manner- Consistently managed and organized various documents within multiple systems to provide positive support to adjusters and clientele - Timely and accurately captures new claims into the Appian System- Professionally represented the company from a public relations standpoint and provide superior customer service to claimants, businesses, and other third parties - Provides coaching and acts as a resource to fellow colleagues, trainees, and less experienced staff Show less



SMT (SportsMEDIA Technology)

• United States
• Technology, Information and Media
• 300 - 400 Employee

• NHL OASIS Tracking Support Technician

  • Aug 2021 - Jul 2022

  - Simultaneously observed multiple computer applications to follow the events of NHL games while monitoring and support related NHL, PPT, and Oasis operations - Effectively verified tracking system components and provide maintenance to ensure all systems operate correctly - Maintained communications between the NHL and SMT staff members to ensure all issues are resolved and documented - Traveled to various NHL arenas around the United States to walk through operations with arena staff and provide guidance on game-day procedures Show less



Village Day Services

• Jacksonville, Florida, United States

• Extended Day Counselor

  • Aug 2020 - Aug 2021

  Create lesson plans for students to engage in sports and gross motor activities. Implement and teach classroom management and behavior management skills. Assist children with homework and tutoring as needed in all school subjects. Create lesson plans for students to engage in sports and gross motor activities. Implement and teach classroom management and behavior management skills. Assist children with homework and tutoring as needed in all school subjects.



MESSER CAPARELLO, P.A

• United States
• Legal Services
• 1 - 100 Employee

• Law Firm Runner

  • Aug 2019 - Aug 2020

  Demonstrated key time management skills when making runs between other law firms, banks, and essential businesses Scheduled and organized mediations at the office for two or more parties Provided customer services and effectively communicated with clients, fellow co-workers, and others while working the front desk and assisting with administrative duties. Demonstrated key time management skills when making runs between other law firms, banks, and essential businesses Scheduled and organized mediations at the office for two or more parties Provided customer services and effectively communicated with clients, fellow co-workers, and others while working the front desk and assisting with administrative duties.



Killearn Lakes Elementary School

• Tallahassee, Florida Area

• Extended Day Enrichment Program Assistant

  • Aug 2015 - Aug 2020

  Promote children with activities that stimulate new interests, encourage creativity, and build self-esteem. Tutor and help children with homework, projects, or tests in all school subject areas. Work with children ranging in ages from five to eleven years old. Promote children with activities that stimulate new interests, encourage creativity, and build self-esteem. Tutor and help children with homework, projects, or tests in all school subject areas. Work with children ranging in ages from five to eleven years old.



Sonny's BBQ

• United States
• Restaurants
• 400 - 500 Employee

• Food Expeditor

  • Jul 2014 - Jul 2015

  Prepared and produced meals for customers to ensure satisfaction with restaurant food and culture. Trained and supervised new and prospective employees to help them acclimate to the industry environment. Sanitized and organized the cookware and kitchen to establish a clean and efficient work area for a more efficient work setting. Prepared and produced meals for customers to ensure satisfaction with restaurant food and culture. Trained and supervised new and prospective employees to help them acclimate to the industry environment. Sanitized and organized the cookware and kitchen to establish a clean and efficient work area for a more efficient work setting.