Experience

Recovery First Limited

• Legal Services
• 1 - 100 Employee

• Administration and Costs Executive

  • Mar 2019 - Present



Clear Law Solicitors LLP

• United Kingdom
• Law Practice
• 1 - 100 Employee

• RTA Team Leader

  • Nov 2017 - May 2018



Legal Generation Services Ltd

• Legal Services

• Business Development Account Manager

  • Jun 2017 - Oct 2017

  Working mainly on established Housing Disrepair Accounts to maintain established relationships and ensuring issues are resolved quickly and efficiently. Building on our Companies current panel of Solicitors to introduce new relationships across all products including Travel/RTA/EL/PL/Clinical Negligence/Industrial Disease and Housing Disrepair.

• Operations Manager

  • Jan 2017 - Oct 2017

  Working to establish Call Centre and relevant processes for the business to deal with incoming leads, generating hot-key and packaged cases for our Panel Solicitors. Ensuring relevant employment and training for staff to ensure product quality on all Travel /RTA/EL/PL/Clinical Negligence and Industrial Disease work and ensuring necessary processes in place reporting to Company Directors.Establish Housing Disrepair team and processes needed to produce quality packaged cases to our Panel members - including call centre staff, home-sit surveyors and dealing with any resultant issues with our member Solicitors again working with Directors to ensure best possible results obtained.



SMDA Group

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Jun 2017 - Oct 2017

  Working mainly on established Housing Disrepair Accounts to maintain established relationships and ensuring issues are resolved quickly and efficiently. Building on our Companies current panel of Solicitors to introduce new relationships across all products including Travel/RTA/EL/PL/Clinical Negligence/Industrial Disease and Housing Disrepair. Working mainly on established Housing Disrepair Accounts to maintain established relationships and ensuring issues are resolved quickly and efficiently. Building on our Companies current panel of Solicitors to introduce new relationships across all products including Travel/RTA/EL/PL/Clinical Negligence/Industrial Disease and Housing Disrepair.



Grindeys

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Team Leader/ Account-Business Development Manager

  • Jan 2000 - Dec 2016

  Business Development/Account Manager Managing all PI accounts and work providers dealing with CMC's , medico-legal providers and all ATE accounts with previous roles as:Overseeing the RTA Claims Dept, dealing with more complex fraud/low vehicle impact cases, business development and account management.Industrial Disease Account Manager - Developing and overseeing the Firms ID accounts and working with Team Leader to ensure best possible results are delivered. Business Development/Account Manager Managing all PI accounts and work providers dealing with CMC's , medico-legal providers and all ATE accounts with previous roles as:Overseeing the RTA Claims Dept, dealing with more complex fraud/low vehicle impact cases, business development and account management.Industrial Disease Account Manager - Developing and overseeing the Firms ID accounts and working with Team Leader to ensure best possible results are delivered.



General Accident Insurance Company (Ja.) Limited

• Jamaica
• Insurance
• 1 - 100 Employee

• Personal Lines Claims Manager

  • May 1991 - Jan 2000

  Responsible for management and control of Personal Lines Claims Dept, incl training, team meetings, monitoring work flow and overseeing own case load of RTA/Household/PI claims. Also extensive knowledge of all commercial type claims including Motor Trade/Fleet/Office/Shop policies. Responsible for management and control of Personal Lines Claims Dept, incl training, team meetings, monitoring work flow and overseeing own case load of RTA/Household/PI claims. Also extensive knowledge of all commercial type claims including Motor Trade/Fleet/Office/Shop policies.



Royal London

• United Kingdom
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • Sep 1986 - Jan 1991

  Selling all financial products and giving advice on mortgages, pensions, investment and all other types of insurance.

• Finance and general clerk

  • Sep 1980 - Sep 1986

  General Branch insurance underwriting, accounts and claims, auditing of agents accounts and dealing with enquiries complaints from policyholders.