Product Manager

• kwi 2021 - – obecnie

Lead MDI Analyst

• lip 2016 - kwi 2021

Senior Engine Support Specialist

• mar 2013 - lip 2016

• Obtain all PACCAR MX Engine certifications• Support all Kenworth and Peterbilt dealership technicians by providing both phone and web based diagnostic support. • Interpret vehicle diagnostic log file’s to provide a clear and precise repair path. • Manage the testing and release of all PACCAR MX engine software changes, within North America for the Engine Support Center.• Mentor and coach co-workers to provide the highest quality support.• Compile and report data for weekly supply chain and GM meetings for the Engine Support Center.

Senior Master Technician

• sie 2006 - mar 2013

Diagnose and repair all Ford, Lincoln and Mercury vehicles by:• Address customer drivability concerns by working with customer and team members to diagnose problems in a quick and efficient manner. • Perform predictive and preventive maintenance on gasoline and diesel engines. • Pepair and maintain brake systems; steering and suspension concerns; perform vehicle alignments.• Interpret and analyze workshop manuals (Task Specifications, Repair processes) and electrical wiring schematics. • Perform vehicle safety inspections and pre-delivery checklists.• Use precision instruments such as micrometers, calipers and torque wrenches; operate mechanical lift and various types of jacks.