Experience

Biobe Solutions Ltd
• United Kingdom
• Wholesale Chemical and Allied Products
• 1 - 100 Employee
• Operations Director

  • Jan 2023 - Present


The Mostro Group

• United Kingdom
• Food and Beverage Services

• Director

  • Apr 2020 - Present

  Mostro Pizza will provide the best quality Pizza to every neighbourhood in the UK from the best ingredients, made by hand and cooked in the best possible way. We're helping communities reconnect through shared experiences creating the best at home pizza experience, enjoyed with your family, friends and neighbours Mostro Pizza will provide the best quality Pizza to every neighbourhood in the UK from the best ingredients, made by hand and cooked in the best possible way. We're helping communities reconnect through shared experiences creating the best at home pizza experience, enjoyed with your family, friends and neighbours



MONSTER FOODS GROUP LIMITED

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Head of Events and Operations

  • Mar 2016 - Jul 2021

  Events and Ops manager for a fast growing catering company who specialise in corporate catering, private events and police catering. • Creation of sale process and improvement in conversions year on year from 30% to 62%. • Increased Corporate Lunch business over 3yr period by 71% by targeting specific business based on our internal data. • Increased profitability of Corporate businesses by creating added value propositions for customers, maximising upselling opportunities and… Show more Events and Ops manager for a fast growing catering company who specialise in corporate catering, private events and police catering. • Creation of sale process and improvement in conversions year on year from 30% to 62%. • Increased Corporate Lunch business over 3yr period by 71% by targeting specific business based on our internal data. • Increased profitability of Corporate businesses by creating added value propositions for customers, maximising upselling opportunities and ancillary services. • Strategic long-term planning to safeguard the future of the business looking at macro and micro- environment (Brexit impact, staff retirement planning, infrastructure and equipment investment etc). • Creation of new sales plan across all business units to drive growth and make improvements to control all sales data and maximise leads. Achieved through o Creation of sales funnel and CRM tool to capture relevant customer data and enable data-based forecasting and prospecting. o A data driven process, using Google analytics and internal data points to understand our customers and to drive quality leads and maximise current opportunities with current customer base. • Full budgetary responsibility for marketing spend. Across multiple channels considering ROI and ROE. • Driven growth in contracted catering, securing long term contract with Sussex Police for operation support services, worth circa £500k over contract duration. • Implementation and conception of Events Quotation document to standardise processes and profit margins on each event. • Hands on events management for all events from 50 to 1000 people including staff, equipment, food, venue and entertainment. • Recruitment and management of staff • Responsible for KPI formation to ensure staff are engaged and working towards the overall goals of the business. • Transformation of business website and implementation of new online ordering and operations system. Show less Events and Ops manager for a fast growing catering company who specialise in corporate catering, private events and police catering. • Creation of sale process and improvement in conversions year on year from 30% to 62%. • Increased Corporate Lunch business over 3yr period by 71% by targeting specific business based on our internal data. • Increased profitability of Corporate businesses by creating added value propositions for customers, maximising upselling opportunities and… Show more Events and Ops manager for a fast growing catering company who specialise in corporate catering, private events and police catering. • Creation of sale process and improvement in conversions year on year from 30% to 62%. • Increased Corporate Lunch business over 3yr period by 71% by targeting specific business based on our internal data. • Increased profitability of Corporate businesses by creating added value propositions for customers, maximising upselling opportunities and ancillary services. • Strategic long-term planning to safeguard the future of the business looking at macro and micro- environment (Brexit impact, staff retirement planning, infrastructure and equipment investment etc). • Creation of new sales plan across all business units to drive growth and make improvements to control all sales data and maximise leads. Achieved through o Creation of sales funnel and CRM tool to capture relevant customer data and enable data-based forecasting and prospecting. o A data driven process, using Google analytics and internal data points to understand our customers and to drive quality leads and maximise current opportunities with current customer base. • Full budgetary responsibility for marketing spend. Across multiple channels considering ROI and ROE. • Driven growth in contracted catering, securing long term contract with Sussex Police for operation support services, worth circa £500k over contract duration. • Implementation and conception of Events Quotation document to standardise processes and profit margins on each event. • Hands on events management for all events from 50 to 1000 people including staff, equipment, food, venue and entertainment. • Recruitment and management of staff • Responsible for KPI formation to ensure staff are engaged and working towards the overall goals of the business. • Transformation of business website and implementation of new online ordering and operations system. Show less



Made to Measure Group

• Canada
• Civil Engineering

• Director

  • Jan 2015 - May 2016

  Providing consultancy for several start-ups and businesses within catering and hospitality as well as private dining experiences and Events Management. Providing consultancy for several start-ups and businesses within catering and hospitality as well as private dining experiences and Events Management.



QuidCycle

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Head of Operations

  • Jan 2014 - May 2015

  From an idea to a functioning business, working as part of the initial team to refine, develop, finance and launch a new peer to peer finance company. Working unsociable hours, tapping into the team’s entrepreneurial spirit to do what was needed in order to launch the business. From an idea to a functioning business, working as part of the initial team to refine, develop, finance and launch a new peer to peer finance company. Working unsociable hours, tapping into the team’s entrepreneurial spirit to do what was needed in order to launch the business.



Aviva

• Insurance
• 1 - 100 Employee

• European Underwriter

  • Feb 2010 - Jan 2013

  International Property Underwriter and Accounts Manger specialising in Pan European property portfolio's. International Property Underwriter and Accounts Manger specialising in Pan European property portfolio's.



Zurich Insurance Company Ltd

• Portugal
• Insurance
• 1 - 100 Employee

• International Underwriter

  • Feb 2004 - Jan 2010

  International Property Underwriter - responsible for the management and growth of the International book of business within Zurich General Insurance International Property Underwriter - responsible for the management and growth of the International book of business within Zurich General Insurance