Experience

Matick Automotive Group of Michigan
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• New Car Sales Consultant

  • Feb 2023 - Present


Art Moran Buick GMC

• United States
• Retail
• 1 - 100 Employee

• New Car Sales

  • Sep 2016 - Present

  • Achieved and maintained the highest levels of customer service and satisfaction • Maintained detailed record of individual customers' buying habits and preferences • Contacted customers to notify them of special sales through email, direct mail and phone campaigns • Resurrected inactive accounts through consistent sales calls and incentives • Developed loyal customer base and increased sales volume through personal attention to customers • Consistently exceed sales quotas for new and used cars • Seek out vehicles that match customer preferences • Arrange special orders for customers’ needs • Follow up with potential customers to answer questions and encourage return visits • Check in with customers after sales to ensure satisfaction and build relationship • Mark of excellence award winner 2017 and 2018



Backyard Products, LLC

• Warehouse Manager

  • Oct 2015 - Jul 2016

  • Managed and trained shipping and receiving personnel on their responsibilities with procedures, work instructions, flow charts, etc • Quality receiving inspection of raw materials and customer hardware in accordance with internal procedures and sampling plans documenting all actions for tractability and objective evidence reason • Outside processing from creating purchase orders, shipping, receiving, and final inspection • Packaging in accordance with packaging standards • Create and modify procedures and work instructions for effectiveness, consistency, and efficiency • Schedule picks ups • Package and create labels



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Preload Operations Supervisor

  • Feb 2001 - Oct 2015

  • Responsible for executing delivery center dispatch plans and coordinating inbound and outbound package process flow to ensure appropriate employee scheduling and proper loading for timely driver departure • Use shipment volume and input from the Dispatch Supervisor to determine whether routes should be broken down • Inspect work areas during preload to ensure employees are adhering to proper procedures, returning mis-sorted items, reducing accidents, and resolving potential process problems • Dispatch and account for late packages and air packages to ensure that shipments are delivered within guaranteed timeframes • Complete payroll hours for part-time supervisors, as well as hourly employees, and duties check list to make sure activities are complete • Perform method evaluations on loaders once a month to ensure safety, quality, and efficiency