Experience

Smith Group/Brickwall Tavern

• Restaurants
• 1 - 100 Employee

• General Manager

  • Apr 2019 - Present

  Managing and overseeing daily operations and financial performance including FOH and BOH staffing and performance, restaurant programming, brand execution, customer satisfaction and health/safety standards. Creating and executing all aspects of operating goals and implementing creative strategies to increase brand awareness and overall revenue growth.

• Beverage Manager

  • May 2018 - Mar 2019

  Oversaw entire bar program that accounted for 80% of restaurant sales. Responsible for projecting weekly sales, creating an ideal cost-price menu, ordering all LBW supplies, and accurately managing and reporting inventory. Established promotions, events and entertainment with a focus on late night programming.

• Bartender

  • Aug 2015 - May 2018

  Recruited to open two new restaurants under the Smith Group restaurant portfolio and set up the bar program at both locationsUtilized excellent customer service and communication skills to enhance the overall customer experience and formed an extensive working knowledge of LBW trends while working 5+ shifts per week



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Manager/Bartender

  • May 2008 - Aug 2015

  Excelled in all FOH service and led training and development of new hires Gained an extensive knowledge of vast food and drink menu and excelled at all company required bar training courses and tests Traveled to struggling local franchises to identify and correct problem areas of operations and created detailed reports of updates for the corporate office Excelled in all FOH service and led training and development of new hires Gained an extensive knowledge of vast food and drink menu and excelled at all company required bar training courses and tests Traveled to struggling local franchises to identify and correct problem areas of operations and created detailed reports of updates for the corporate office