Experience

Mattress Firm

• United States
• Retail
• 700 & Above Employee

• Assistant Manager Sales

  • Mar 2017 - Present

  South Bay store coverage, training of new-hires, implementation of policy and procedures, exceeding targeted goals. South Bay store coverage, training of new-hires, implementation of policy and procedures, exceeding targeted goals.



KOI Restaurant Group

• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Mar 2002 - Apr 2013

  Involved with creation of the first three Koi Restaurants, established floor staff training models, implementation of owner's SOP. Involved with creation of the first three Koi Restaurants, established floor staff training models, implementation of owner's SOP.



Mr Chow Restaurant

• United States
• Hospitality
• 1 - 100 Employee

• Captain

  • Feb 1994 - Jan 2002

  FOH manager and Captain, Host and server training, event planning, guest relations and implementation of owner's vision and SOP. FOH manager and Captain, Host and server training, event planning, guest relations and implementation of owner's vision and SOP.