Experience

EagleView

• United States
• Software Development
• 700 & Above Employee

• Production Control Manager

  • Dec 2020 - Present

  Production Control Manager, managing a team of 17. Our team establishes, coordinates, and monitors workflow digitally. We ensure the flow of files and information worked between and within departments. When a problem arises in the workflow we offer first level exception handling and escalation within the company, though not in areas that are customer facing. When a new process or product does not yet have proper workflow we facilitate and help build one until it is able to be handed off to the proper teams. Our success is measured based on meeting service level agreements (SLA's) with an accurate product. Additionally I handle various management tasks such as reviews, coaching, scheduling, etc. Show less

• Production Control Team Lead

  • Nov 2018 - Dec 2020

• Senior Production Control Technician

  • Mar 2018 - Nov 2018

• Production Control Technician

  • Nov 2016 - Mar 2018

• Customer Service Representative

  • Apr 2015 - Nov 2016



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• City Carrier Assistant

  • Jun 2013 - Apr 2015

  Organize, load, Deliver and receive mail for different routes every day covering vacations of full time carriers. Hours ranged from 45 to 95 hours a week. Organize, load, Deliver and receive mail for different routes every day covering vacations of full time carriers. Hours ranged from 45 to 95 hours a week.



Best Buy

• Retail
• 700 & Above Employee

• Multi-Channel Sales Advisor

  • Oct 2010 - Jun 2013

  Responsible for all inbound sales for the store. Knowledgeable with every product sold to help the customer identify which product and services would work best for their needs. A first-line and voice of customer service to ensure the customer's experience was the best iflt could possibly be. Responsible for all inbound sales for the store. Knowledgeable with every product sold to help the customer identify which product and services would work best for their needs. A first-line and voice of customer service to ensure the customer's experience was the best iflt could possibly be.