Experience

General Revenue Corporation

• United States
• Financial Services
• 100 - 200 Employee

• Account Manager at General Revenue Corporation - A SinglePoint Company

  • Jan 2020 - Present

  Mason, Ohio

• Sr. Client Services Representative (CSR)

  • Jun 2013 - Dec 2019

  Mason, Ohio Responsible for mentoring CSRs, handling special projects, providing recommendations to enhance operational efficiencies and servicing campus-based clients.

• Client Service Representative (CSR)

  • Jun 2010 - Jun 2013

  Mason, Ohio Responsible for servicing campus-based clients by fostering positive relationships while adhering to servicing standards in conjunction with complying with federal, state and local regulatory laws and requirements.

• Recovery Specialist, Unit Collection Manager and Inside Sales Business Development

  • Dec 2000 - Jun 2010

  Mason, Ohio (2000 to 2003) - Collected on an installment loan portfolio that included Guaranteed Student Loans (GSL) and Stafford Student Loans, Perkins, Institutional, Accounts Receivable and Tuition debt. (2003 to 2005) - Managing a team of Recovery Specialists collecting on Guaranteed Student Loan (GSL) debt. (2005 to 2010) - Maintained current client relationships within a Business Development strategy while representing GRC throughout the country in sales meetings and billing service conferences.