Experience

Steadfast (now Colohouse)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Datacenter Operations

  • Oct 2020 - Present

  Handle provisioning for all new orders.Oversee purchasing, inventory control, vendor relations and customer service quality.Collaborate with CTO and Engineering to plan infrastructure upgrades, maintenance and changes.Work closely with internal teams, external contractors, vendors and clients.Supervise and mentor 3 DC Techs

• Facilities Manager

  • May 2018 - Oct 2020

  Drove operational excellence across 3 colocation data centers in 2 states. Provisioned new orders, submitted support requests and maintained high availabilityPlanned and deployed all infrastructure upgrades, maintenance and changesPerformed root cause analysis for operational issuesWorked with Systems Engineering and Network Operations to set up test environments for 4-6 newproducts and service offerings monthly

• Datacenter Technician

  • Mar 2017 - May 2018

  Sole technician Mon-Fri (9-5) and escalation point for System Administrators and Data Center Technicians.Contributed to the on-time/budget completion of a $35K office redesign and scheduling projectLed facility tours for prospective customersServed as a subject matter expert to Sales Team during pre- and post-sales activitiesTrained and oversaw summer interns

• System Administrator

  • Dec 2015 - Mar 2017

  Managed Windows, Linux and VMware systems; provided customer technical support via helpdesk and phone



WiredTree

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• System Administrator

  • 2014 - 2015



Gurtler Industries

• Chemical Manufacturing
• 1 - 100 Employee

• Part Coordinator

  • 2007 - 2014