Information Technology Manager

• Apr 2022 - Present

Manager of Development and Integration Services

• Jun 2019 - Apr 2022

Senior Application Developer

• Nov 2014 - Jun 2019

-Built the core of our system for extracting and submitting 'Edge' Risk Adjustment and Reinsurance XML data from our claims adjudication system-Implemented Visual Studio and Team Foundation Server among development teams to improve change management and tracking-Re-built X12/EDI 834 enrollment processor to significantly reduce technical debt & enable future upgrades by removing over 800 duplicate instructions, 2 unnecessary databases, and enabling clean migrations to production environments.-Worked with other IT teams and customer leaders to design front-end and back-endsolutions and manage long-term product roadmaps-Designed and implemented a sprint planning process involving customer prioritizationand Team Foundation Server sprint plans to manage competing business priorities andimprove team effectiveness-Leveraging the .Net web stack, JSON serialization and MS SQL system tables, built aweb application to dynamically provide CRUD functionality for job-specificconfiguration, enabling better monitoring and maintenance by authorized owners-Wrote REST and SOAP API clients and services to facilitate advanced system integrations betweenSharePoint, Tableau, Facets claims adjudication system, USPS, CMS, and other systems.-Led a systematic rebuild of legacy jobs to drive a 60% reduction in single-use code

Systems Analyst/Project Manager

• Mar 2013 - Nov 2014

-Led and supported enterprise-wide software implementation projects -Built automated XML-based testing solutions -Led and supported enterprise-wide software implementation projects -Built automated XML-based testing solutions

Client Services Manager

• Mar 2010 - Mar 2013

-Helped priority PCPs adopt health IT through consulting, project management, and educational services. -Led a team of analysts and specialists to achieve the stated objectives of the Department of Health and Human Services Health IT Regional Extension Center program at Federally Qualified Health Centers, Private Practices and County Health Departments -Helped priority PCPs adopt health IT through consulting, project management, and educational services. -Led a team of analysts and specialists to achieve the stated objectives of the Department of Health and Human Services Health IT Regional Extension Center program at Federally Qualified Health Centers, Private Practices and County Health Departments

Campaign Manager

• May 2012 - Nov 2012

-Developed a campaign staff, board and volunteer structure balancing diverse engagement preferences and campaign needs, then recruited and managed those roles. -Executed a multi-faceted outreach strategy consisting of social media, email marketing, events, phone banks, canvassers and group & individual outreach. -Managed a fundraising campaign and accompanying marketing budget of over $19,000 (a more than six-fold increase compared to previous Democratic candidacies). -Developed a campaign staff, board and volunteer structure balancing diverse engagement preferences and campaign needs, then recruited and managed those roles. -Executed a multi-faceted outreach strategy consisting of social media, email marketing, events, phone banks, canvassers and group & individual outreach. -Managed a fundraising campaign and accompanying marketing budget of over $19,000 (a more than six-fold increase compared to previous Democratic candidacies).

Director of Development

• Jul 2008 - Jul 2011

-Designed, recruited for and executed a development campaign to raise $25,000 to create an endowment to support Traverse City West Senior High -Negotiated with regional Community Foundation and other community partners to gain critical support for the campaign -Managed donor and volunteer relationships and engagement with the campaign -Designed, recruited for and executed a development campaign to raise $25,000 to create an endowment to support Traverse City West Senior High -Negotiated with regional Community Foundation and other community partners to gain critical support for the campaign -Managed donor and volunteer relationships and engagement with the campaign

Interim Production and Project Manager

• Oct 2009 - Dec 2009

Coordinated annual giving projects; authored and edited solicitation letters; deployed technologies to expedite production processes. Coordinated annual giving projects; authored and edited solicitation letters; deployed technologies to expedite production processes.

Systems Associate

• May 2008 - Dec 2009

-Led the first deployment of the University of Michigan’s new partner/donor management application at a pilot site, coordinating customization, training and integration of the new system. -Assessed and analyzed shadow and supplemental donor management systems operating in various departments as part of the enterprise-wide roll-out. -Conducted interviews with department data managers to identify previously unmet business needs, and educate efforts to enable centralized data management policies.

Intern Investigator

• Jun 2007 - Aug 2007

Conducted criminal defense investigations for indigent defendants. Conducted criminal defense investigations for indigent defendants.