Nick Gauthier

GM of Operations at sikka.ai
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • GM of Operations
      • Jun 2023 - Present

      San Francisco Bay Area

    • Advertising Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • Nov 2006 - Dec 2022

      Corte Madera, California, United States Stakeholder, leader, and mentor in all aspects of business operations Drove optimal performance for over 70 employees & more than 1,500 clients leading to 13 years of financial and operational growth Mentored all sales & operations teams that led to exceeding financial & operational expectations Built sales processes & systems to effectively nurture leads & improve conversion rates & stellar client engagement Created & closely tracked key performance indicators (KPIs) for all… Show more Stakeholder, leader, and mentor in all aspects of business operations Drove optimal performance for over 70 employees & more than 1,500 clients leading to 13 years of financial and operational growth Mentored all sales & operations teams that led to exceeding financial & operational expectations Built sales processes & systems to effectively nurture leads & improve conversion rates & stellar client engagement Created & closely tracked key performance indicators (KPIs) for all positions to lead & manage effectively & efficiently Strategically led Sales, Client Services, Analytical, Design, Digital, & IT Departments Developed & managed internal database to optimize performance & productivity of all departments & client KPIs Partnered with key accounts to proactively optimize business outcomes leading to an average client growth rates of in excess of 20% year over year. Organized & chaired annual client conference with over 300 attendees & a budget of more than $250K Developed company financial reports, budgets Manage all facilities, critical infrastructure, & equipment Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Team Leader
      • Jun 2001 - Oct 2006

      Whole Foods Market is an international specialty food store with annual revenue of over $6 Billion in 2006. - Managed budget of a department that sold over $3 million dollars of merchandise annually - Consistently ranked as the number 1 department revenue per square foot producer among 230 stores - Created and managed operations that produced efficiency and quality within all procedures and systems pertaining to buying, scheduling and product marketing - Expert at analyzing… Show more Whole Foods Market is an international specialty food store with annual revenue of over $6 Billion in 2006. - Managed budget of a department that sold over $3 million dollars of merchandise annually - Consistently ranked as the number 1 department revenue per square foot producer among 230 stores - Created and managed operations that produced efficiency and quality within all procedures and systems pertaining to buying, scheduling and product marketing - Expert at analyzing production data and current industry market trends to achieve maximum sales and profit - Achieved a high profit margin through maintenance of high quality displays and creative merchandising - Provided 'high touch' customer service by scheduling proper staff levels to meet sales, customer service and production goals - Directly supervised 14 full-time employees - Responsible for training employees in production, customer service, safety, labor law and company philosophy - Mentored, coached, motivated, and disciplined staff including professional employee development, goal setting and performance reviews - Oversaw accounts payable, pricing, labor dollars and spoilage data for the department - Exceeded a high profit margin standard while minimizing waste and spoilage in a perishable department Show less

Education

  • San Francisco State University
    B.A, Broadcast Electronic Communication Arts
    2002 - 2005
  • College of Marin
    2002 AA, Liberal Arts and Sciences
    2000 - 2002

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