Experience

Ridown Group

• United Kingdom
• Investment Management
• 1 - 100 Employee

• Finance Assistant/Customer Service Administrator

  • Apr 2019 - Present

  • Followed specific Ridown rules to maintain data integrity.• Utilised Xero/Sage Accounts/GoCardless to make entry updates for company such as invoices, customer information, contact information for suppliers.• Compiled data regarding billing information such as drafted invoices for accruals and customer information for commission structure invoicing. This information is put into spreadsheets and are distributed to Management Accountants.• Processing invoices and uploading into accounting systems.• Seek approval from Finance Director, Logistics Director and Managing Director regarding accounts receivable/payable.• Process expense reports for accuracy and adherence to company policies. Approval is then sought from relevant Manager.• Communicated with vendors and clients to facilitate timely payments (Credit Control).• Prepared month end closing entries for detailed reporting and record-keeping including, invoice processing, expenses claims and bank reconciliations.• Resolved vendor and employee inquiries about invoices and purchases in timely manner.• Maintained accounting systems (Xero/Sage) with accuracy by entering data precisely and proofreading.

• Customer Service Administrator

  • May 2018 - Present

  • Entering customer details into various payment, accounting and database systems.• Managing cancellations and general enquires regarding the Mobile Security app.• Retaining customers that wish to cancel their subscriptions.• Reaching out to customers to give them relevant information about products and services.• Working closely with the Managing Director to research new products in order to expand the business.• Creating and sending invoices, ensuring the information is correct.• Conducting research into mobile security in order to better understand the cyber security.• Extensive use of Microsoft Excel and other office products.Delivered an exceptional level of service to each customer by listening to concerns and answering questions.• Creation of accounts for customers and inputting their information into data base, ensuring details are entered correctly.



Self Employed

• Real Estate
• 1 - 100 Employee

• Personal Trainer

  • Mar 2016 - May 2018

  Training clients on a one to one basis teaching them the correct techniques and the best exercises for their training goals.Creating training and diet plans for clients.Supporting clients and providing guidance on all aspects of health, physical activity and well-being Training clients on a one to one basis teaching them the correct techniques and the best exercises for their training goals.Creating training and diet plans for clients.Supporting clients and providing guidance on all aspects of health, physical activity and well-being



Cubitt & West

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Sales Negotiator

  • Jun 2017 - Nov 2017

  • Showed properties to potential buyers and other brokers at open houses and byappointment• Continually stayed up-to-date on mortgage rates and related real estate news.• Marketed and sold property for clients by hosting open houses and advertisingonline and in print• Communicated with clients to understand their property needs and preferences.• Acted as liaison between buyers and sellers to ensure positive experiences forboth parties• Developed and maintained a list of properties suited to different needs andbudgets• Delivered positive, effective sales presentations



De Vere

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Leisure Assistant

  • Jan 2011 - Jan 2016



PAMPERED PETS

• Retail
• 1 - 100 Employee

• Store Assistant

  • Jan 2011 - Jan 2015