Experience

GRENSON SHOES

• United Kingdom
• Apparel & Fashion
• 1 - 100 Employee

• Retail Co-ordinator (multi-site manager)

  • Sep 2017 - Present

  To oversee the running of multiple retail stores and managers, to maximise profitability within a high-end retail environment. • Maintaining policies, procedures, and standards throughout the business leading to outstanding customer experience • Strive to exceed company sales KPIs and company growth • Working with business leaders on weekly/monthly reporting and sales analysis, providing executive summaries on trends and insights • Leading senior retail meetings, covering trade, operations, and stock management • Overseeing all aspects of our retail stores, including maintenance, inventory, visual merchandising, stock selection and in store ranges • Effectively liaising with senior leadership and cascading relevant critical information to our customer facing teams • Full People management responsibilities including performance, developmental needs, and payroll • Talent acquisition, onboarding and training new team members including new managers • Product training, increasing team members confidence, resulting in the increase of sales and engagement • Conducting bespoke sales appointments, providing one to one customer support and responsible for all orders and the ensuring experience exceeds customer expectations • Managing the store rotas, to ensure we have the best team in place for successful business performance Show less



Nigel Hall Menswear

• 1 - 100 Employee

• Area Manager

  • Aug 2014 - Apr 2017

  Leading high performing teams, productivity, and sales across four sites within central London. My responsibilities were varied and included: • Creating and sustaining store wide operating policies and procedures, resulting in driving efficiency, operating standards, and setting expectations • Full People management responsibilities including managing individual performance and development needs • Talent acquisition, onboarding and training new team members • Product training, increasing team members confidence, resulting in the increase of sales • Management of critical reporting processes, analysing data for insights on improvement opportunities • Whilst employed with Nigel Hall between 2009 and 2012, I was an area manager covering stores nationwide Show less



Wolverine Worldwide

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Flagship Store Manager at Sebago

  • Jan 2013 - Aug 2014

  • Full management of flagship store, including productivity, target management, banking/finance • Responsibility for ten team members including recruitment, onboarding, training, performance, and ongoing development • Collaborating closely with other store managers and head office on new collections, store performance, team performance and workforce planning • Full responsibility for stock management and successfully delivering error free stock reconciliation • Responsible for store visual merchandising, directly impacting increased sales Show less



Aubin & Wills

• United Kingdom
• Retail
• 1 - 100 Employee

• Flagship Store Manager

  • Oct 2012 - Jan 2013

  • Full management of flagship store, including productivity, target management, banking/finance etc • Responsibility for ten team members including recruitment, onboarding, training, performance, and ongoing development • Collaborating closely with other store managers and head office on new collections, store performance, team performance and workforce planning • Full responsibility for stock management and successfully delivering error free stock reconciliation • Responsible for store visual merchandising, directly impacting increased sales Show less



Nigel Hall Menswear

• 1 - 100 Employee

• Multi-site Area Manager

  • Apr 2009 - Sep 2012

  Similar role as other Nigel Hall role. Similar role as other Nigel Hall role.



Metropolitan Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• 2008 – 2009 Police Constable London Metropolitan Police

  • Aug 2008 - Apr 2009



Nigel Hall Menswear

• 1 - 100 Employee

• Flagship Store Manager

  • Sep 2007 - Aug 2008



Pentland Brands

• United Kingdom
• Apparel & Fashion
• 700 & Above Employee

• Flagship Store Manager at Speedo International

  • Mar 2007 - Sep 2007



Arcadia Group Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Area Manager at Lloyds Shoe Company

  • Aug 2006 - Sep 2007



various

• London

• Various Retail Leadership Roles

  • Aug 1988 - May 2006

  Various Retail Leadership Roles including companies such as Base, Diesel, Jigsaw and an office based sales roles for Bupa Wellness, all based in London. Various Retail Leadership Roles including companies such as Base, Diesel, Jigsaw and an office based sales roles for Bupa Wellness, all based in London.