Experience

Pacifica Host Hotels

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jan 2020 - Present



SpringHill Suites by Marriott

• Hospitality
• 700 & Above Employee

• Task Force General Manager

  • Apr 2019 - Oct 2019

  • 120 Rooms Annual Revenue $ 5.5 Million • Develop and train all associates • Supervise and implement rate strategies for the hotel • Manage P&L performance for revenue and NOI • Manage the overall performance of the hotel • Hold team accountable for standards • Implement new Food & Beverage program • 120 Rooms Annual Revenue $ 5.5 Million • Develop and train all associates • Supervise and implement rate strategies for the hotel • Manage P&L performance for revenue and NOI • Manage the overall performance of the hotel • Hold team accountable for standards • Implement new Food & Beverage program



Holiday Inn Hotel & Suites

• Hospitality
• 700 & Above Employee

• General Manager

  • Apr 2018 - Mar 2019

  • 257 Rooms Annual Revenues $ 16 Million • Oversee hotel renovations • Oversee the sales efforts for the hotel • Create a profitable strategy for offsite catering • Increase service scores above brand averages • Develop Hotel budget and sales plan • Revamp the food and beverage program for Café and Bar • 257 Rooms Annual Revenues $ 16 Million • Oversee hotel renovations • Oversee the sales efforts for the hotel • Create a profitable strategy for offsite catering • Increase service scores above brand averages • Develop Hotel budget and sales plan • Revamp the food and beverage program for Café and Bar



Hilton Garden Inn/Holiday Inn Express

• San Bernardino, CA

• General Manager

  • Jan 2017 - Apr 2018

  • 274 Rooms combined Annual Revenues $ 10 Million • Supervise the sales efforts of two Hotels • Strategize and implement rates based on market demand • Develop training and development plans for team members • Coach and council team members • Maintain GSS above 85 percentile • Conduct regular staff meetings to ensure all team members are informed of hotel business • Attend Chamber meetings and community gatherings • Manage the overall direction of the hotel and staff • Created a HR and Payroll database for new owners • Maintain a healthy profit margin for two hotels Show less



Doubletree by Hilton San Bernardino

• Director Of Rooms

  • Mar 2015 - Jan 2017

  • 250 Rooms • Forecasting and Revenue Management • Oversee Housekeeping, Front Office and Engineering Dept. • P&L Accountability • Assisted in oversight Starbucks Market • Employee training and development • Strong mentor and Team builder • Run Department and Hotel Meetings • Increase guest satisfaction well above brand average • Maintained Employee Satisfaction • Flexible and coachable • Transition hotel from an independent to Doubletree with a full multi-million dollar property renovation Show less



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Hotel Manager

  • Jan 2014 - Dec 2014

  • 300 Rooms Annual Revenues $ 7 Million • Managed property budgets • Forecasting and revenue management. • Managed property operations to assure optimum performance in guest service, employees, sales & marketing, property appearance, and P&L control. • Ensured brand standards are up help and preventative maintenance programs are in place. • Consistently delivered results that contribute to the overall performance objectives for business revenues, guest and employee satisfaction. • Managed hotel outlets to generate maximum revenue • Completed property renovations for entire hotel of 300 rooms Show less



NW Investments

• General Manager

  • Feb 2012 - 2013



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Assistant General Manager

  • Apr 2010 - Jan 2012



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Operations Manager

  • 1999 - 2001