Experience

Ramp Technology Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager, UX Design

  • Mar 2013 - Present

  I manage a team of 7 people who design interactions on mobile, tablet, and desktop for businesses across a variety of industries, especially ecommerce. Customers have included Microsoft, Vans, VF Corp, Weyerhaeuser, General Motors, and Stanford University. I manage a team of 7 people who design interactions on mobile, tablet, and desktop for businesses across a variety of industries, especially ecommerce. Customers have included Microsoft, Vans, VF Corp, Weyerhaeuser, General Motors, and Stanford University.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Information Architecture Program Manager

  • Jan 2012 - Feb 2013

  I supported the customer experience for Amazon Marketplace sellers and the services they subscribe to. I designed interactions for internal and external web applications, conducted user research and usability testing, and measured success by improving quality- and volume-based metrics. I created the first Information Architecture program at Amazon, with principles and standards for IAs to follow internally. I supported the customer experience for Amazon Marketplace sellers and the services they subscribe to. I designed interactions for internal and external web applications, conducted user research and usability testing, and measured success by improving quality- and volume-based metrics. I created the first Information Architecture program at Amazon, with principles and standards for IAs to follow internally.



REI

• United States
• Retail
• 700 & Above Employee

• Lead UX Architect

  • 2008 - Jan 2012

  I established the disciplines of eCommerce information architecture and enterprise information architecture at REI. I designed and implemented the faceted navigation system on www.rei.com, and developed a model for a federated search program across content types. I guided the cleansing and migration of data from an internal merchandising system to the SAP ERP system by modeling product, vendor, and store entities and combining MDM best practices and IA/taxonomy information management principles. I was instrumental in the creation of an enterprise data governance team that changed the organizational structure to support master data management, saving the company millions of dollars per year. My projects directly supported customer web interactions and business intelligence. I used the results of my research to guide content strategy and customer-facing communications. Show less



Earley Information Science

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Management Consultant

  • Nov 2007 - Jun 2008

  I developed an internal content tagging system for Pearson publishing's educational materials. I designed a digital asset management tagging and navigational system for Coca-Cola employees to find and build marketing assets. I developed the navigational system for the University of Minnesota's job bank. I developed an internal content tagging system for Pearson publishing's educational materials. I designed a digital asset management tagging and navigational system for Coca-Cola employees to find and build marketing assets. I developed the navigational system for the University of Minnesota's job bank.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Information Architect

  • Sep 2007 - Nov 2007

  Developed a Reference Architecture to tie disparate systems together and make information flow more efficient (i.e., consolidating servers, managing data and metadata, and eliminating redundancies). Used TOGAF as an architectural framework to guide the integration of platforms, applications, and data. Developed a Reference Architecture to tie disparate systems together and make information flow more efficient (i.e., consolidating servers, managing data and metadata, and eliminating redundancies). Used TOGAF as an architectural framework to guide the integration of platforms, applications, and data.



NOAA: National Oceanic & Atmospheric Administration

• Government Administration
• 700 & Above Employee

• Researcher and Web Developer

  • Feb 2007 - Aug 2007

  I made publicly- and privately-published research materials (marine biology, geology, and atmospheric science) available on an intranet for scientists to reference. I began the work of a NOAA-wide atmospheric, meteorological, and geological metadata schema for document tagging. I made publicly- and privately-published research materials (marine biology, geology, and atmospheric science) available on an intranet for scientists to reference. I began the work of a NOAA-wide atmospheric, meteorological, and geological metadata schema for document tagging.



Boeing

• United States
• Aviation & Aerospace
• 700 & Above Employee

• Information Architect

  • Aug 2000 - Jan 2007

  I designed and built the faceted image search at www.boeingimages.com. Developed an internal company taxonomy for classifying documents and standards. Wrote company standards for registries, repositories, XML, web architecture, and metadata. I designed and built the faceted image search at www.boeingimages.com. Developed an internal company taxonomy for classifying documents and standards. Wrote company standards for registries, repositories, XML, web architecture, and metadata.