Experience

Ward Security

• Security and Investigations
• 200 - 300 Employee

• Head of Mobile Services

  • Sep 2020 - Present

  The Head of Mobile Services at Ward Security plays a crucial role in overseeing and managing the mobile security operations within the company. They are responsible for leading and coordinating a team of mobile security personnel, ensuring the smooth functioning and efficient delivery of mobile security services The main responsibilities of the Head of Mobile Services include: Strategic Planning: Developing and implementing strategic plans and objectives for the mobile security division to align with the overall goals and objectives of the company Operational Management: Overseeing the day-to-day operations of the mobile security team, ensuring compliance with operational procedures, and addressing any operational challenges that may arise Team Leadership: Providing guidance, support, and leadership to the mobile security team, including recruitment, training, and performance management of team members Client Relationship Management: Building and maintaining strong relationships with clients, understanding their specific mobile security needs, and ensuring that their requirements are met effectively Quality Control: Implementing quality control measures to ensure that mobile security services meet and exceed industry standards and client expectations Technology Integration: Keeping up to date with the latest advancements in mobile security technology and identifying opportunities to leverage technology to improve operational efficiency and effectiveness Risk Assessment and Mitigation: Conducting risk assessments to identify potential security threats and vulnerabilities, and implementing appropriate measures to mitigate these risks. Compliance and Regulations: Ensuring compliance with applicable regulations, standards, and licensing requirements in the mobile security industry Show less



OCS

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Area security manager south - Mobilisation

  • Apr 2020 - Sep 2020



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Mobile Services Operations Manager

  • Dec 2016 - Apr 2020

  Managing the day to day mobile response operation across 3 branches, dealing with customers and a team of 6 support managers and 3 shift supervisors who in Turn manage the team of officers across the regions Managing the day to day mobile response operation across 3 branches, dealing with customers and a team of 6 support managers and 3 shift supervisors who in Turn manage the team of officers across the regions



wilko

• United Kingdom
• Retail
• 700 & Above Employee

• Security Team Leader

  • Apr 2010 - Dec 2016

  Managing a team of guards covering multiple sites across two regions, whilst providing a safe and secure working environment for all team members and customers. Provide current and prospective guards with information about policies, job duties, working conditions, wages and opportunities for promotion and employee benefits. Plan and conduct new employee induction and training. To action out of hours surveillance where appropriate as directed by LPI. Provide on going training in accordance with company procedures. Liaise with store Management teams and other Retail partnerships regularly to ensure good communication links. Manage schedules, absences, holidays and hours worked on daily basis. Manage all KPI's set ensuring my team is motivated to help achieve these. To action audits where necessary, as directed by the LPI. Show less



wilko

• United Kingdom
• Retail
• 700 & Above Employee

• Security Officer

  • Jan 2007 - Jan 2010

  Looking after the security of the store, dealing with loss prevention issues including shoplifters and internal theft Looking after the security of the store, dealing with loss prevention issues including shoplifters and internal theft



Eurotunnel

• Rail Transportation
• 700 & Above Employee

• Security Officer

  • Feb 2005 - Dec 2007