Experience

Orfium

• United States
• Software Development
• 200 - 300 Employee

• Senior Software Engineer in Test

  • Jan 2021 - Present



efood

• Greece
• Technology, Information and Internet
• 700 & Above Employee

• Test Automation Engineer

  • Oct 2020 - Jan 2021

  Athens, Attiki, Greece



Novibet

• Malta
• Entertainment Providers
• 400 - 500 Employee

• Senior Quality Assurance Engineer

  • Jun 2020 - Oct 2020

  Athens, Attiki, Greece



Beat

• Lead QA Engineer

  • Sep 2018 - Jun 2020

  Athens, Greece ∙ Recruit, train and lead 8 Software Testers by providing guidance through frequent feedback loops (One on Ones). ∙ Design and define an onboarding process for newcomers. ∙ Mentor Software Testers on the latest trends and best practices in Software Testing. ∙ Drive Test Plan meetings, prioritize testing activities and select which tests should be automated in collaboration with the team's Software Engineers and SET. ∙ Investigate and monitor Test Automation & CI/CD reports on a… Show more ∙ Recruit, train and lead 8 Software Testers by providing guidance through frequent feedback loops (One on Ones). ∙ Design and define an onboarding process for newcomers. ∙ Mentor Software Testers on the latest trends and best practices in Software Testing. ∙ Drive Test Plan meetings, prioritize testing activities and select which tests should be automated in collaboration with the team's Software Engineers and SET. ∙ Investigate and monitor Test Automation & CI/CD reports on a daily basis; Monitor production releases by using Grafana, Kibana, Firebase. ∙ Utilize a wide array of tools to support our Continuous Testing & CI/CD activities: Git, Sourcetree, Jenkins, Docker, Postman/Newman, Sequel Pro (SQL), Robo 3T (Mongo), RedisInsight, Cypress, Logcat, Xcode, Kafka Tool, Vegetta. ∙ Lead & perform backend and frontend testing of numerous critical large scale features and microservices using testing frameworks in Java/Groovy - Write REST-API automated tests / Groovy (Spock). - Write Front-end UI automated tests / Java and JS (Selenium/Cypress).

• QA Engineer

  • Oct 2016 - Sep 2018

  Athens • Participate in all Scrum Ceremonies and collaborate with multiple crafts (Product Owners, Scrum Masters, Product Designers, DevOps and Software Engineers) to achieve Sprint Goals and deliver a quality product. • Analyze business requirements and pinpoint risks, dependencies or technical conflicts with other Domains. • Plan and design concise test cases and test suites for the components and features under development. • Log software defects and errors in JIRA in a clear and… Show more • Participate in all Scrum Ceremonies and collaborate with multiple crafts (Product Owners, Scrum Masters, Product Designers, DevOps and Software Engineers) to achieve Sprint Goals and deliver a quality product. • Analyze business requirements and pinpoint risks, dependencies or technical conflicts with other Domains. • Plan and design concise test cases and test suites for the components and features under development. • Log software defects and errors in JIRA in a clear and structured manner and track them through their resolution. • Perform integration, functional, end to end and regression tests for Mobile, Backend and Frontend features. • Write mobile automation tests and their implementation (Java) using our Appium based mobile automation framework.

• Head Of Customer Experience

  • Mar 2016 - Oct 2016

  Athens • Assisted a 10 people team in delivering great Customer Experience • Assisted in the CX team scaling by hiring new CX agents • Handled escalated issues via email or phone

• CX

  • Mar 2015 - Mar 2016

  Athens • Handle driver and passenger emails, social media posts, chats and phone calls providing assistance to their issues. • Provide first aid technical help to drivers and passengers. • Report bugs that were communicated via social media channels, email or chat to the development team.



Nova

• Greece
• Telecommunications
• 700 & Above Employee

• Technical Support Agent

  • Apr 2014 - Mar 2015

  Athens • Taking clients through a series of actions, to help set up systems or resolve issues. • Troubleshoot system and network problems and diagnosing and solving hardware or software faults. • Support the roll-out of new applications.



ATTICA BANK

• Greece
• Banking
• 200 - 300 Employee

• Collateral Managment & Assurances Intern

  • Jan 2012 - Jul 2012

  Athens,Greece