Nichole Ponman

Customer Service Officer at GMK Logistics
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Location
AU
Languages
  • English -

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Experience

    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Officer
      • Oct 2016 - Present

      Assisting customers with quotes, bookings & inquiries about their freight/warehouse requirements. Assisting customers with quotes, bookings & inquiries about their freight/warehouse requirements.

    • Australia
    • Non-profit Organizations
    • 700 & Above Employee
    • Operations Officer - Property Department
      • Jan 2011 - Oct 2015

      - Assisting in the acquisition of new premises including project management for fit outs and closures state wide. Assisting Property Manager with any other tasks, financial reports, leasing requirements and travel arrangements.- Project management for Government Grants received for building works & improvements.- Procurement for communications, internet connections, VOIP solutions, fit outs, office equipment & stationery.- Processing of accounts and rental payments across the portfolio, including preparation of occupancy budgets for the state and relevant End of Month reporting.- Managing day to day maintenance issues for portfolio of 120 properties state wide and engaging suppliers, including facilities management for stationed office as required.- Ensure all regular maintenance is carried out on time i.e. pest control, test and tag.- Completing contractor management checks (licensing, workers compensation, public liability). Show less

    • Team Leader - Corporate Support
      • May 2008 - Dec 2010

      Leading a team of 5 people in the day to day operations of the Head Office. Assisting with administration works for the regional offices and ensuring the efficiency and completion of daily tasks including:- Incoming/outgoing mail- Travel bookings & cab charge cards- Uniform orders- Processing of invoices- Business card orders- ID and security passes- Monitoring of security system- General building maintenance including air conditioning, lift, office machines- End of month financial reports- Credit card reconciliation- Running fleet & phone reports- Advertising for white/yellow pages Show less

    • Administration Assistant/Receptionist
      • Apr 2007 - Apr 2008

      General administrative tasks including reception (console operation). - Process and distribute mail - Domestic Travel bookings - Issue ID tags, security passes & business cards - General maintenance including I.T. equipment - Order & distribute stationery Reception duties (answer & redirect calls to the appropriate area) including: - Client and courier liaison - Taxi bookings - Ensuring building induction for visitors & contractors - Update internal documentation and procedures - Coffee/tea duties for clients & visitors Show less

Education

  • Windaroo Valley State High School
    Year 12 Certificate, English, Mathematics A, Multi-strand Science, Business Studies, Physical Education, ICT, Visual Art
    2002 - 2006

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