Experience

Indiana University Purdue University Columbus

• Executive Education

  • Jun 2010 - Present

  • Develop and coordinate a schedule of classes, services and seminars in business areas on a monthly basis as defined by the area business needs and IUPUC. • Implement and integrate new processes to improve internal operations, organization, and communication. • Establish and enhance relationships with community and business professionals to cultivate communication between the department and clients. • Develop and distribute marketing efforts to increase the visibility and branding of programs and the organization. Show less



Department of Child Services

• United States
• 1 - 100 Employee

• Family Case Manager

  • 2005 - 2009

  • Maintain case files and develop briefing reports for Juvenile Court, Case Staffing, and Child Protection Team for a case load of up to 20 different children. • Develop and supervise monthly social services plans with families and children to become more self-sufficient, develop a safe environment and assure a permanent home for the child. • Implement an effective social services treatment program for families and children to ensure the completion of the program within the court appointed time. Show less



Buffalo Wild Wings

• United States
• Restaurants
• 700 & Above Employee

• Service Manager

  • May 2006 - Nov 2006

  • Supervise and develop a team of 20+ employees to effectively produce a productive customer service environment. • Organize training and orientations, facilitate weekly schedules and coordinate monthly meetings. • Work with numerous vendors and suppliers to increase profitability and lower cost for the business. • Develop programs within the establishment to increase customer traffic and sales. • Initiate and implement new programs and special events for employees to effectively contribute to a productive work environment and a positive dining experience for customers. Show less



The Boston Beer Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Account Manager

  • May 2005 - Mar 2006

  • Accounts Manager for The Boston Beer Company, brewer of Samuel Adams beer. • Developed new accounts and maintaining established accounts within the Northern Virginia district. • High emphasis was placed on conducting promotional activities, new product placements and building strong relationships with all accounts and distributors. • Accounts Manager for The Boston Beer Company, brewer of Samuel Adams beer. • Developed new accounts and maintaining established accounts within the Northern Virginia district. • High emphasis was placed on conducting promotional activities, new product placements and building strong relationships with all accounts and distributors.