Nichole W.
Manager, Customer Success - Financial Services at Atomic- Claim this Profile
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Bio
Holly Bowden
Nichole is an extremely talented marketing, CS and customer centric professional who is committed to her team, customers and company. A few of the things I appreciated most about working with Nichole is her professionalism, team collaboration, and proactive approach to solving problems. Whenever she is faced with a challenge you can count on her to follow through and deliver on ideas she proposes or projects she is assigned. You will always know you can count on Nichole to do what she commits to do, such an invaluable trait! She was always willing to step in and fill gaps wherever she was needed- which was so crucial in a growing team. Any organization would be lucky to maximize her talents!!
Mike Young
Nichole is not only a fantastic product manager, but she's a great person to work with! Her vast industry knowledge guided our software development efforts at some critical points where wise investments of time were needed. If you like hard-working folks with unkillable curiosity and uncanny attention to detail on your product team, look no further.
Holly Bowden
Nichole is an extremely talented marketing, CS and customer centric professional who is committed to her team, customers and company. A few of the things I appreciated most about working with Nichole is her professionalism, team collaboration, and proactive approach to solving problems. Whenever she is faced with a challenge you can count on her to follow through and deliver on ideas she proposes or projects she is assigned. You will always know you can count on Nichole to do what she commits to do, such an invaluable trait! She was always willing to step in and fill gaps wherever she was needed- which was so crucial in a growing team. Any organization would be lucky to maximize her talents!!
Mike Young
Nichole is not only a fantastic product manager, but she's a great person to work with! Her vast industry knowledge guided our software development efforts at some critical points where wise investments of time were needed. If you like hard-working folks with unkillable curiosity and uncanny attention to detail on your product team, look no further.
Holly Bowden
Nichole is an extremely talented marketing, CS and customer centric professional who is committed to her team, customers and company. A few of the things I appreciated most about working with Nichole is her professionalism, team collaboration, and proactive approach to solving problems. Whenever she is faced with a challenge you can count on her to follow through and deliver on ideas she proposes or projects she is assigned. You will always know you can count on Nichole to do what she commits to do, such an invaluable trait! She was always willing to step in and fill gaps wherever she was needed- which was so crucial in a growing team. Any organization would be lucky to maximize her talents!!
Mike Young
Nichole is not only a fantastic product manager, but she's a great person to work with! Her vast industry knowledge guided our software development efforts at some critical points where wise investments of time were needed. If you like hard-working folks with unkillable curiosity and uncanny attention to detail on your product team, look no further.
Holly Bowden
Nichole is an extremely talented marketing, CS and customer centric professional who is committed to her team, customers and company. A few of the things I appreciated most about working with Nichole is her professionalism, team collaboration, and proactive approach to solving problems. Whenever she is faced with a challenge you can count on her to follow through and deliver on ideas she proposes or projects she is assigned. You will always know you can count on Nichole to do what she commits to do, such an invaluable trait! She was always willing to step in and fill gaps wherever she was needed- which was so crucial in a growing team. Any organization would be lucky to maximize her talents!!
Mike Young
Nichole is not only a fantastic product manager, but she's a great person to work with! Her vast industry knowledge guided our software development efforts at some critical points where wise investments of time were needed. If you like hard-working folks with unkillable curiosity and uncanny attention to detail on your product team, look no further.
Credentials
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Hubspot Inbound Marketing Certification
HubSpot -
PMC Level I
Pragmatic Institute -
PMC Level II
Pragmatic Institute
Experience
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Atomic
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United States
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Financial Services
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1 - 100 Employee
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Manager, Customer Success - Financial Services
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Nov 2021 - Present
Develop and implement account plans for new customers, collaborate with technical stakeholders to execute product integrations; orchestrate and manage onboarding process, increased customer satisfaction by 12% in FY22. Develop and implement account plans for new customers, collaborate with technical stakeholders to execute product integrations; orchestrate and manage onboarding process, increased customer satisfaction by 12% in FY22.
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SquadLocker
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United States
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Sporting Goods Manufacturing
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1 - 100 Employee
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Sr. Product Manager
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Aug 2020 - Sep 2021
Have you ever wondered, who are the creatives behind the custom team uniforms and gear your children, nieces + nephews, etc. are wearing during their practices, pep rally, games, sets, competitions, meets, etc.? It can be a parent, a friend of the coach, or even a team member. But I get to create orchestrate a memorable customer experience from conception all the way to game day! ⚽⚾🏀🏐🏈🏉🎾🎳🏏🏑🏒🏓🏸🥊🥋🥅⛳⛸🎣🎽🎿🛷🥌🎯🎮 I am focused on upgrading uniform purchase offering (e.g., sports uniforms, school dress uniforms and physical education uniforms) and planning the future development of the site and retail product for your youth, OUR youth to wear with pride. Show less
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JeffreyM Consulting
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United States
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Business Consulting and Services
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100 - 200 Employee
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Sr. Partner Engagement Manager
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Jul 2019 - Sep 2020
Embraced and demonstrated the entrepreneurial spirit to activate the firm’s vision through the implementation of strategies designed to mobilize complex-matrixed client initiatives and programs, influence internal stakeholders, increase revenue, and promote collaboration. From what I hear, the environment in which we operated was nothing like the TV show "Suits." During this period, I was presented with opportunities to build partner Go-To-Market (GTM) plans. Each time, I executed said plans by building, sustaining, and maintaining strong partnerships with Microsoft field stakeholders to deliver Dynamics 365 growth. Show less
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GDT - General Datatech
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Product Marketing Manager
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Nov 2018 - Jun 2019
While working for GDT, an award-winning IT solutions provider and network integrator, I owned the positioning and marketing strategy for cloud and services delivery solutions. While working for GDT, an award-winning IT solutions provider and network integrator, I owned the positioning and marketing strategy for cloud and services delivery solutions.
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JeffreyM Consulting
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United States
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Business Consulting and Services
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100 - 200 Employee
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Senior Marketing Consultant
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Nov 2017 - Nov 2018
Designed top of funnel content and marketing strategy based on analysis of customer behavior and industry trends to generate net new opportunities. Designed top of funnel content and marketing strategy based on analysis of customer behavior and industry trends to generate net new opportunities.
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Excentus
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United States
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Advertising Services
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1 - 100 Employee
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Manager Account Development
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Dec 2015 - Oct 2017
Owned and nurtured the relationships and campaign development for industry leaders. Assumed role to proactively confront and solve client-sensitive issues to build stronger ties. NOTE: Acquired by PDI Software in 2018 Owned and nurtured the relationships and campaign development for industry leaders. Assumed role to proactively confront and solve client-sensitive issues to build stronger ties. NOTE: Acquired by PDI Software in 2018
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Nintex
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United States
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Software Development
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700 & Above Employee
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Product Marketing Manager
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2011 - 2015
Planned and executed marketing themes, messaging and call-to-action strategies for groundbreaking technology, resulting in over $1M sales the first year and $2M in under two years. Nintex is the market leader in end-to-end process management and workflow automation. Easily manage, automate, and optimize your processes with no code. Planned and executed marketing themes, messaging and call-to-action strategies for groundbreaking technology, resulting in over $1M sales the first year and $2M in under two years. Nintex is the market leader in end-to-end process management and workflow automation. Easily manage, automate, and optimize your processes with no code.
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Sales Desk Associate/Sales Proposal Lead
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2010 - 2011
Performed detailed research on customer needs and built RFPs/RFQs for worldwide enterprise partners that catapulted new and renewal business totaling over $1B within 12 months. Performed detailed research on customer needs and built RFPs/RFQs for worldwide enterprise partners that catapulted new and renewal business totaling over $1B within 12 months.
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Education
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Stanford University
Master's degree, Sociology -
Stanford University
Bachelor's degree, Political Science
Community
