Experience

Township Of Holmdel
• United States
• Government Administration
• 1 - 100 Employee
• Information Technology Assistant

  • Jan 2023 - Present


DYOPATH

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Network Engineer

  • Oct 2022 - Jan 2023

  Work network-related tickets through Cherwell/Helix.Monitor and configure over 30+ different networks.Fulfill networking information requests by utilizing Cisco cli, Meraki, and other networking tools to gather information.Troubleshoot TCP/IP-related issues, wireless access points, switch misconfigurations, VLANs, and more.Collaborate with companies such as Cisco and Auvik to resolve issues.

• Service Desk Analyst

  • Sep 2021 - Oct 2022

  Answer calls from users using Verzion Call Center.Create Requests, Incidents, and Task tickets using ServiceNow.Reset user’s passwords both on a network and off a networkExperience in cloud-based applications such as Outlook, Word, Excel, etc…Utilize commands in command prompt to troubleshoot network connectivitySet up and troubleshoot Xerox, VPSX, and HP printers on end user’s devicesProvide resources and excellent customer service for end usersCritically think to troubleshoot hardware/software issues Show less



iD Tech Camps

• United States
• Education Management
• 300 - 400 Employee

• Online Instructor

  • Nov 2020 - Sep 2021

  Generate in-depth lesson plans prior to each lesson. Teach students for an hour between the ages of 7-17. Handle rescheduling of lessons when needed. Writing detailed reports of each lesson. I teach LUA and Game Design Generate in-depth lesson plans prior to each lesson. Teach students for an hour between the ages of 7-17. Handle rescheduling of lessons when needed. Writing detailed reports of each lesson. I teach LUA and Game Design



Advanced Technology Services (ATS)

• Egypt
• Construction
• 100 - 200 Employee

• Cyber Security Analyst Intern

  • May 2021 - Aug 2021

  Analyze vulnerabilities on all company assets using InsightVM to generate remediation plans to lower company risk. Design, and deploy phishing campaigns amongst employees using KnowBe4 to train users to be more security-aware. Participate in Risk Assessments to assess the company's compliance to NIST 800-171. Participate in Security Questionnaires sent from vendors to confirm we meet their security standards. Manage software inventory to enforce company policy. Leverage Powershell scripting to deploy automation to address non-compliant software. Utilize Msiexec techniques to install needed software on assets and servers. Show less



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Key Manager

  • Mar 2019 - Feb 2021

  Assist Manager in organizing, planning and implementing strategies, Ensure employee schedules are organized, Enforce compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times. Welcome guests and manage reservations Provide excellent customer service skills Assist Manager in organizing, planning and implementing strategies, Ensure employee schedules are organized, Enforce compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times. Welcome guests and manage reservations Provide excellent customer service skills