Analyst II

• Apr 2019 - Present

IT SME for United States Air Force Special Operations School Language and Culture Center. I provide all IT support for DLI language instructors and students, budget forecasting for IT upgrades, research and purchase, as well as installation and maintenance of IT hardware/software. Included duties as system administrator/cyber liaison, TCO, IT equipment custodian, and SharePoint site owner. I create and enforce best practice methods to protect staff, students, as well as our network and hardware… Show more IT SME for United States Air Force Special Operations School Language and Culture Center. I provide all IT support for DLI language instructors and students, budget forecasting for IT upgrades, research and purchase, as well as installation and maintenance of IT hardware/software. Included duties as system administrator/cyber liaison, TCO, IT equipment custodian, and SharePoint site owner. I create and enforce best practice methods to protect staff, students, as well as our network and hardware from cyber threats, and the compromise of sensitive information. Show less IT SME for United States Air Force Special Operations School Language and Culture Center. I provide all IT support for DLI language instructors and students, budget forecasting for IT upgrades, research and purchase, as well as installation and maintenance of IT hardware/software. Included duties as system administrator/cyber liaison, TCO, IT equipment custodian, and SharePoint site owner. I create and enforce best practice methods to protect staff, students, as well as our network and hardware… Show more IT SME for United States Air Force Special Operations School Language and Culture Center. I provide all IT support for DLI language instructors and students, budget forecasting for IT upgrades, research and purchase, as well as installation and maintenance of IT hardware/software. Included duties as system administrator/cyber liaison, TCO, IT equipment custodian, and SharePoint site owner. I create and enforce best practice methods to protect staff, students, as well as our network and hardware from cyber threats, and the compromise of sensitive information. Show less

Cyber Ops Specialist

• Mar 2018 - Apr 2019

Provided technical and administrative support on 3 networks, for roughly 100 staff and thousands of SOF students attending courses within the United States Air Force Special Operations School. Provided technical and administrative support on 3 networks, for roughly 100 staff and thousands of SOF students attending courses within the United States Air Force Special Operations School.

NOC Watch Operator

• Dec 2017 - Mar 2018

Information Technology Specialist

• May 2012 - Dec 2017

Working as a Help Desk Technician, and System Administrator. Experience as a team member and supervisor. 5 years of experience in Help Desk operations in service of over 1,000 government employees and service members of all branches. Troubleshooting, maintenance, and accountability of over 10 million dollars worth of equipment. Implemented and maintained information security standards in accordance with DoD policies. Cross trained on other MOS platforms to include radios and satellite equipment. Working as a Help Desk Technician, and System Administrator. Experience as a team member and supervisor. 5 years of experience in Help Desk operations in service of over 1,000 government employees and service members of all branches. Troubleshooting, maintenance, and accountability of over 10 million dollars worth of equipment. Implemented and maintained information security standards in accordance with DoD policies. Cross trained on other MOS platforms to include radios and satellite equipment.