Experience

HomeQ

• Sweden
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Representative

  • May 2023 - Nov 2023

  Assisting landlords and renters using HomeQ services. Assisting landlords and renters using HomeQ services.



Mathem

• Sweden
• Food and Beverage Services
• 700 & Above Employee

• Customer Services Specialist

  • Aug 2019 - Feb 2023

  Overseeing incoming requests and supporting internal teams. Floor coach responsibility which includes resolving complex client scenarios and assisting colleagues as needed. Overseeing incoming requests and supporting internal teams. Floor coach responsibility which includes resolving complex client scenarios and assisting colleagues as needed.



Zettle by PayPal

• Sweden
• Financial Services
• 200 - 300 Employee

• Product Support Specialist

  • Dec 2014 - Jan 2017

  In charge of incoming service requests from Swedish and Norwegian clients pertaining the mobile payment solutions. Supporting internal teams regarding escalated cases. In charge of incoming service requests from Swedish and Norwegian clients pertaining the mobile payment solutions. Supporting internal teams regarding escalated cases.



3 Sverige

• Sweden
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Mar 2012 - Oct 2013

  Overall customer support and resolving matters such as billing, technical support for broadband/mobile solutions and client satisfaction. Overall customer support and resolving matters such as billing, technical support for broadband/mobile solutions and client satisfaction.



Antipodes Premium Wines

• Stockholm, Sverige

• Wine Advisor

  • Jul 2011 - Jan 2012

  Recruiting new customers via email, phone and convention events. Recruiting new customers via email, phone and convention events.