Nicholas Ramos

Site Manager at Advanced Parking Systems
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Contact Information
us****@****om
(386) 825-5501
Location
La Mirada, California, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Site Manager
      • Dec 2015 - Present

      • Reconcile hours for payroll, develop pay period reports using PayCom, a payroll accounting software, and send to the corporate office for invoicing purposes and payment of employees. • Train and direct a team of 30 employees to maximize efficiency and produce results to meet company standards and objectives. • Orchestrate Standard Operating Procedures (SOP) to increase revenue, efficiencies and productivity which was approved by upper management and distributed to employees in quarterly team meetings. • Produce and manage bi-weekly department schedules • Attend meetings with hotel management to set department goals that results in an efficient working relationship between the company and the hotel for profit maximization. • Assist in searching for qualifying candidates for open positions. Show less

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Leveraged Retail Field Representative
      • Nov 2014 - Dec 2015

      • Advocated customers to sign up for Cox cable services by upselling promotions, packages, and deals. • Informed, promoted, and demonstrated Sonos speakers for customers for purchase and set up around the home. • Corresponded with store employees to maximize sales numbers, which would be reported to upper management through daily call sheets. • Advocated customers to sign up for Cox cable services by upselling promotions, packages, and deals. • Informed, promoted, and demonstrated Sonos speakers for customers for purchase and set up around the home. • Corresponded with store employees to maximize sales numbers, which would be reported to upper management through daily call sheets.

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Oct 2014 - Nov 2015

      • Processed checkouts for customer purchases • Provided information regarding items purchased as needed (price, etc.) • Upkept supplies for displays • Replenished bags and maintain cleanliness for checkout lanes • Upsell promotions, provide information for warranties • Loss prevention • Balanced cash drawer and reconcile credit card and check transactions at end of shift • Processed checkouts for customer purchases • Provided information regarding items purchased as needed (price, etc.) • Upkept supplies for displays • Replenished bags and maintain cleanliness for checkout lanes • Upsell promotions, provide information for warranties • Loss prevention • Balanced cash drawer and reconcile credit card and check transactions at end of shift

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Apr 2012 - Jul 2014

      • Processed checkouts for customer purchases• Provided information regarding items purchased as needed (price, etc.)• Upkept supplies for displays• Replenished bags and maintain cleanliness for checkout lanes• Upsell promotions, provide information for warranties• Loss prevention• Balanced cash drawer and reconcile credit card and check transactions at end of shift

    • Carryout
      • Apr 2012 - Jul 2014

      • Met with and greeted customers, and provide information for inquiries• Provided guest assistance with loading and unloading vehicles with purchases and/or returns• Collected carts from the parking lot and corrals• Kept parking lot and entrance tidy and welcoming• Cleaned and sanitize carts, and provide repairs as needed

    • Service Desk
      • Apr 2012 - Jul 2014

      • Resolved customer complaints, and if appropriate, inform Managers of customer issues• Processed returns and/or exchanges per company policy• Provided information and process paperwork for equipment and truck rentals per company policy• Reviewed and inspect items returned, and add or remove from inventory as needed• Assisted customers with loading and/or unloading of rental equipment• Balanced cash drawer and reconcile credit card and check transactions at end of shift• Occasionally covered Head Cashier duties for lunch breaks Show less

Education

  • California State University-Dominguez Hills
    Bachelor of Science - BS, Business Administration
    2018 - 2020
  • Saddleback College
    Associate of Science - AS, Business Administration
    2015 - 2018
  • University of Wisconsin-Parkside
    Undecided
    2012 - 2014
  • Westosha Central High School
    2009 - 2012

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