Renter’s Certification, Mediation and Fair Housing

• Jan 2023 - Present

Remote Customer Experience Consultant

• Jul 2019 - Sep 2022

Responsibilities required ensuring today's customers can buy the vehicles they want in a way that suits them by offering virtual support during every step of the car buying journey, Communicate with customers online and over the phone to find out what they want and need from their next car purchase; Provide a proficient and effective knowledge of inventory and financing to guide customers towards vehicles that meet their needs; Contribute to mentoring others within departments as skillset expand to conform to a team based sales goal; Meet daily and weekly sales goal requirements by exceeding customer expectations; Attend team weekly trainings/meetings and professional development via virtual connections. Show less

Team Lead Educational Technology Trainer

• May 2018 - May 2019

Digital Learning Specialist (DLS) - Responsibilities required expertise and understanding of various types of technologies in the K-12 environment; Focus for the project was to facilitate the use of technology in the classroom while increasing adult and student use and knowledge of technology; DLS team of 10 was required to develop training and supporting materials for classroom teachers with various technologies (hardware, software, tools) in K-12 classrooms through Google G-Suite and Boxlight Mimio products and software; Daily duties included training teachers on the operation, integration and effective utilization of a completely new digital classroom solution including: MimioStudio Classroom Software, MimioMobile Collaboration Software, Boxlight Interactive Flat Panel, Chrome Books, MimioVote, MimioView MimioPad and Google G-Suite; Overall goal of the project was to help teachers scaffold their learning through a combination of collaborative hands on workshops and individual shoulder-to- shoulder mentoring that included modeling and immediate feedback; Project accomplishment was completed by developing professional learning activities for teachers based on identified needs as part of the overall project deployment; Various types of A/V support including consultation via video conferencing and online collaborations were used to develop lessons such screencast recordings and presentations to show mastery of learning. Show less

Band Director and Music Technology

• Jul 2015 - Jun 2018

Director of Bands and Music Technology Coordinator- Responsible for all budget and fund-raising processes; growth/development of the Band Booster Association as a 501(c)3; Instrument and equipment inventory purchase, repair, and replacement; Facilitator of all marching band and colorguard commitments/duties; Music arrangement and drill design for the Titan Marching Band; Lead Discovery HS Fine Arts A/V productions and participations in the annual Paint Gwinnet Pink Breast Cancer Run/Walk partnered with Gwinnett Medical Center; Classroom responsibilities to follow the Gwinnett County AKS requirements for all Music Technology and Band Instrumental courses for Advanced Band, Intermediate Band, Beginning Band, Jazz Band, Percussion Ensemble, and Instrumental Techniques; Director of recruitment from area middle school band programs to facilitate student growth and learning at the high school level; Developed Discovery HS Student Leadership Team program with members of the band student leadership council; Conducted all Fine Arts department collaboration performances; Lead fund-raisers from local merchants and community supporters to assist in the purchase of new instruments, uniforms, and equipment to offset annual budget. Lead, developed, and hosted the GMEA District 13 Large Group Performance Evaluation for over 6,000 fine art student and directors in the county while developing A/V video archives for future collaborations and reference; Organized and developed Drama, Chorus, and Orchestra A/V productions through the school year; Assisted with running and producing full A/V stadium productions for Discovery HS Graduation Ceremony, Basketball, and Football events. Show less

Band Director and Music Technology

• Jul 2004 - Jun 2015

Director of Bands and Music Technology Coordinator - Responsible for all budget and fund-raising processes; growth/development of the Band Booster Association as a 501(c)3; Instrument and equipment inventory purchase, repair, and replacement; Facilitator of all marching band and color guard commitments/duties; Music arrangement and drill design for the Marching Patriot Band; Classroom responsibilities to follow the Gwinnett County AKS requirements for all Music Technology and Band Instrumental courses for Advanced Band, Intermediate Band, Beginning Band, Jazz Band, Percussion Ensemble, and Instrumental Techniques; Director of recruitment from two area middle school band programs to facilitate student growth and learning at the high school level; Developed Student Leadership Team program with members of the band student leadership; Conducted all annual school musicals and Fine Arts department collaboration performances with A/V integrations; Lead many fund-raisers from local merchants and community supporters to assist in the purchase of new instruments, uniforms, and equipment; Organized and developed Drama, Chorus, and Orchestra A/V productions through the school year; Assisted with running and producing full A/V stadium productions for Discovery HS Graduation Ceremony, Basketball, and Football events; Developed and hosted the annual Berkmar HS Jazz and Arts Festival consisting of full stage, lighting, A/V, and recording productions as well as organization of community food and event vendors. Show less