Experience

Colton RV & Marine

• United States
• Automotive
• 1 - 100 Employee

• Director of Parts & Retail Accessories

  • Sep 2022 - Present

  Leading the operations of (4) different teams (25-30 associates) across two states to increase revenue in Colton’s retail stores and parts departments. In this role, I am responsible for: - Training current and new associates on sales/selling techniques - Analyze P&L statements and enact actions to improve where needed - Develop processes and procedures for efficient workflow in throughout the department and company - Maintain vendor and manufacturer relationships and negotiate best pricing on parts for each store - Merchandise each store for better customer walkability and sales opportunities - Oversee all shipping, receiving and inventory aspects for the company - Collaborate with marketing to develop new marketing strategies to drive sales Show less



NOCO Energy Corp.

• United States
• Oil and Gas
• 1 - 100 Employee

• Customer Success Manager

  • Apr 2022 - Sep 2022

  • Collaborated with the marketing department to develop digital, print, and social media marketing campaigns to generate awareness and increase sales.• Strategized and developed a “Realtor program” where real estate agency clients were given package deals to assist the Realtors grow revenue.• Worked directly with the senior leadership to create different sales and operations strategies for cross-selling.• Provided expert insight and assist in developing a business plan for the new Shanor Electric Showroom and new incentive structures for employees. Show less

• Showroom Sales Manager (Shanor Electric)

  • Apr 2021 - Apr 2022

  • Devised and implemented new programs into the Shanor Electric sales handbook, including In-Home design consults, installation services, drop shipping/delivery services, and potential warranties to grow sales in different ways, including recurring revenue.• Oversaw the showroom renovation and handled all sales, stock, personnel, and process decision-making.• Supervised daily showroom operations, including showroom visual design and sales growth stimulation, and ensured employees provided the highest standards of customer satisfaction and quality service.• Provided sales training to all employees on product knowledge, prospecting, closing techniques, and the entire sales cycle.• Engaged with associates and customers to close deals and drove repeat business and referrals by providing an outstanding buying experience.• Handled all executive business decisions and achieved a 60%+ increase in walk-in business year-over-year.• Strategically created a pricing and promotions structure coinciding with holidays, seasons and competition. Show less



inLighten

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Account Executive

  • Mar 2021 - May 2021

  • Maintained a high volume of activity and prospected new potential business customers by making 110+ cold calls, 15+ direct mailers, and 30+ emails daily. • Partnered with management to close multiple deals, the largest deal being ten branches and over $10,000. (Average deal was about $1,750). • Researched and developed personal cold calling scripts to handle different conversations, objections, and closing techniques. • Contacted key decision-makers, including presidents, CEOs, COOs, CIOs, and CMOs, to explain product benefits and close deals. Show less



Raymour & Flanigan Furniture and Mattresses

• Retail
• 700 & Above Employee

• Showroom Manager

  • Dec 2018 - Feb 2021

  - Work with the rest of the store to develop selling techniques & strategies, while also performing at a high level of sales. - Work directly with Store Manager in regards to placement of items that will help support sales. - Support sales associates (HFC's) in closing deals, or adding on additional items, such as protection or delivery. - Motivate the sales team with contests, spiffs and other tactics. - Lead team meetings in terms of goals, challenges, techniques and training. - Train sales associates in the sales cycle from start to finish. Show less



HUNT Real Estate ERA

• United States
• Real Estate
• 700 & Above Employee

• Licensed Realtor

  • Mar 2018 - Sep 2019



Howard Hanna Real Estate Services

• United States
• Real Estate
• 700 & Above Employee

• Licensed Real Estate Salesperson/Realtor

  • Dec 2015 - May 2018

  Prospect on a daily basis for potential leads. Turn customers to clients by utilizing market knowledge, marketing verbal and written communication. Utilize sales techniques to convert potential leads. Guide clients through the whole home buying/selling process. Get clients the most amount of money for the shortest amount of time if listing. Guide buyers into homes matching criteria already set, and get them the best deal. Negotiate on behalf of clients to represent the clients best interest. Superior attention to detail to ensure deadlines are hit and contracts remain valid. I offer free comparative market analysis on what homes are selling for in the entire WNY region. My knowledge and expertise will get you, the client, the best deal possible. Show less



7-Eleven

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Nov 2012 - Apr 2016

  • Manage staff, preparing work schedules and assigning specific duties.• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.• Assess yearly reviews of employees, promote, demote, and give raise to deserving employees.• Hold employees accountable for their actions and have one-on-one meetings whether it be something requiring praise or development.• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• Develop incentive ideas for employees to achieve.• Maintain store conditions at a high level for guest satisfaction. Show less

• Assistant Store Manager

  • Nov 2012 - Nov 2013

  • Hold employees accountable for their actions and have one-on-one meetings whether it be something requiring praise or development.• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.• Develop incentive ideas for employees to achieve.• Maintain store conditions at a high level for guest satisfaction.• Act as Manager on Duty when store manager is not at the store• Assist manager in any of the operational functions. Show less



Golf Galaxy

• United States
• Retail
• 700 & Above Employee

• Sales Lead

  • Mar 2009 - Apr 2013

  • Achieved highest sales award for 4 months straight. • Greet customers and ascertain what each customer wants or needs. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. • Compute sales prices, total purchases and receive and process cash or credit payment. • Train, develop and lead new sales associates. • Clean shelves, counters, and tables. • Help customers try on or fit merchandise. • Estimate and quote trade-in allowances Show less