Experience

Commercial Building Maintenance Corporation

• United States
• Facilities Services
• 1 - 100 Employee

• Account Manager

  • Jun 2013 - Present

  -Report directly to Executive Vice President, manage entire campaign process of bringing in new clients as large as $2 million/year.-Co-host monthly meetings and training seminars where my team and I discuss new company strategies. Assist on-boarding new employees and ensure they are skilled with CRM, office tools, and company procedures. Helped create a new proposal template that was easier to navigate, modernized our generic brochure, and trained 4+ Account Managers.-Maintain customer relations with clients by offering them a means of reporting any of their logistic problems. Then communicate those problems to Operations Department and together examine ways we can overcome them.-Improved SEO for our marketing division by conducting data analytics and new AdWords campaigns. Increased number of sales inquiries submitted through website by 30%.