Experience

Blaenau Gwent County Borough Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Payroll Administrator

  • May 2022 - Present



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Covid-19 Testing Assistant

  • Sep 2020 - Apr 2022

  I was most employed by Mitie Group PLC, where I worked on behalf of the NHS as a Covid 19 Test Assistant. Working in this role has been at times challenging and stressful but ultimately it has been thoroughly rewarding. Myself and my colleagues were made redundant from this position with the end of free PCR testing in Wales. I was most employed by Mitie Group PLC, where I worked on behalf of the NHS as a Covid 19 Test Assistant. Working in this role has been at times challenging and stressful but ultimately it has been thoroughly rewarding. Myself and my colleagues were made redundant from this position with the end of free PCR testing in Wales.



McColl's Retail Group

• United Kingdom
• Retail
• 700 & Above Employee

• Manager

  • Nov 2019 - Sep 2020

  In 2019 I joined McColl's Retail Group as a store manager and was assigned a busy store based in Abergavenny. As the store manager, I also acted as a Post Office Manager, as our store sub contracted a Post Office Counter. I have managed up to 10 team members at a time, including sales assistants, supervisors and a deputy manager. I worked to very strict expectations, running the retail side of my business and the Post Office side simultaneously, liaising with each area manager regarding the running of each part of the store on a regular basis. I was also responsible for recruiting new team members, training them, and where necessary administering feedback. Through our combined hard work the store I managed ran as the most profitable store versus its allocated budget in the whole south-west region of the country within the company. As a store manager, I am proficiently trained in managing store accounts, invoicing, stock management, cash control and maintaining personnel files, I was also responsible for working on a multilevel basis with my staff and higher management, whom I worked with to adhere to strict store expectations regarding paperwork and records. Through this role, I have developed an impeccable attention to detail in administration and developed my interpersonal skills to a very high standard. Show less



Admiral Group Plc

• United Kingdom
• Financial Services
• 700 & Above Employee

• Inbound Sales Consultant

  • Oct 2017 - Jul 2018

  I worked within Admiral Insurance, as a new business consultant. This role was in the sales department, and I was responsible for setting up new insurance policies. I spoke directly with customers and often worked under a lot of pressure dealing and closing sales with large amounts of clients money. This has definitely given me more confidence, developed my interactions skills and helped develop my IT literacy further. Most important of all it has greatly helped me with how I work to achieve varying outcomes. In such a competition commission based sales environment, sales goals were always at the forefront of my personal aims. Show less



Limeface

• United Kingdom

• Events and Social Media Coordinator

  • Aug 2015 - Apr 2017

  I began working with Limeface as a staff member on a half term children's event, following on to similar summer work. We coordinate various events across our local area. I then worked part time alongside my University course as a Social Media and Events Coordinator. From July 2016 I primarily worked on the Furnace to Flowers Project, managing the Facebook, Twitter and Instagram Profiles for the launch event Colour Me Wild Fest. I worked alongside with Gwent Wildlife Trust and Grow Wild UK during this period, with the opening event being a success for the team. My roles include managing clients social media profiles, assisting management on several events, monitoring and responding to our clients through email and the telephone and assisting and accompanying my manager in various meetings. Show less



Grow Wild, Royal Botanic Gardens Kew

• United Kingdom
• Civic and Social Organizations

• Social Media Coordinator

  • Jun 2016 - Aug 2016

  During my time working for Grow Wild UK, I worked alongside the Grow Wild team to successfully launch the Big Lottery funded Furnace to Flowers initiative in Blaenau Gwent. I was responsible for managing the varying social media profiles, a campaign to launch the inaugural event, and liaising with varying celebrities who performed there. I was able to have hands-on experience in running Facebook, Twitter and Instagram Platforms, where I created content and took various photographs to go online in the run up to the inaugural event. Show less



Working Word

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Work Placement

  • Mar 2015 - Apr 2015

  I have previously spent time with Working Word PR, in Neptune Court Cardiff Bay. My time with Working Word gave me huge insight into working life, and acting as a team member in a condensed office environment. I gained insight into public relations and press release, and was able to gain skill in formal phone call marketing, creating and updating information data bases, and monitoring public social media profiles. Whilst there I also wrote and published several press releases for different clients. Show less



Llywodraeth Cymru / Welsh Government

• United Kingdom
• Government Administration
• 700 & Above Employee

• Work Placement

  • Apr 2013 - May 2013

  In Spring 2013, I completed a placement in the Welsh Government Office in Cardiff, where I spent time in the Communications Department with the staff in this sector. I gained experience in editing film for television, website and the internal information section. I also shadowed several important Welsh Gov meetings, and was involved in the filming of the Permanent Secretary for an information video. I learned many valuable skills here, and had my first chance at working in a professional environment. Show less