Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Systems Engineer

  • Jan 2021 - Present

  I plan and execute the development and installation of new networking and computing infrastructures. Enable interaction between data, applications, and devices through API integration as well as encourage information exchange and bridge the gap between existing on-premises systems through App Integration. Adopt best security practices and procedures to work with security and resolve complex problems. I utilize PowerShell, VBS, and Python to perform scripting manual processes. I assist in managing entire IT infrastructure, server maintenance, and builds using Ansible Tower with GitHub. Show less



HolwegWeber North America

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• IT Manager

  • Sep 2020 - Jan 2021

  I supervised complete IT operations, including installation and upgrade of systems and maintenance of servers. Managed various systems, servers, and applications, including Windows Servers, Office 365, HP Servers, HP Networking, Fortinet Fortigate, and Oracle Netsuite. I supervised complete IT operations, including installation and upgrade of systems and maintenance of servers. Managed various systems, servers, and applications, including Windows Servers, Office 365, HP Servers, HP Networking, Fortinet Fortigate, and Oracle Netsuite.



Intrac Technology

• United States
• Information Technology & Services
• 1 - 100 Employee

• • Mar 2019 - Sep 2020

  I led a team of engineers to ensure efficient handling of client systems, simultaneously delivering training, and executing hiring decisions, to deliver overall productivity and success. Additionally, I collaborated with company decision makers to initiate new internal systems, and effectively maximize client IT budgets. Another important aspect is resolving conflicts occurring between clients and billed hours to ensure maximum client satisfaction, while designing and configuring network schemes such as firewalls, switches and VPNs, to optimize procedures. I also program Windows Server (2016 and 2019), with a wide range of services, including On-premise and Cloud infrastructure, to drive measurable outcomes. • Achieved multiple proposals for IT equipment (amounting to $10, 000) also quoting dozens of new jobs, and contributing to numerous business growth groups• Supervised dozens of implementation projects with clients, handled Windows end-of-life upgrades for hundreds of computers and servers Show less

• • Dec 2015 - Mar 2019

  I formulated and implemented strategies for issues with anti-virus, anti-spam, and firewall services, while training clients in basic network security functions. In addition, I executed migrations from on-premise and cloud-based email to Office 365, ensuring complete anti-spam functionality. I frequently devised backup strategies with Veeam and Synology, and interpreted multiple IT issues to mitigate errors and ensure transparency. I also drafted and formalized written documentation, and held training sessions, to ensure proper use of equipment and software by clients. • On boarded dozens of new clients, while maintaining numerous client servers and hundreds of computers in efficient and effective ways, ensuring complete productivity and enhanced services Show less



Axley Brynelson LLP

• United States
• Legal Services
• 100 - 200 Employee

• IS Technician

  • Sep 2014 - Dec 2015

  I processed and handled user submitted tickets for a law firm consisting of 100 users, striving to maintain maximum efficiency and reach productive outcomes; I also diagnosed potential concerns and issues related to computers, printers, Iphones, and copier hardware, in addition to software related issues for Microsoft Office, Adobe, Acrobat, ShoreTel, LMS (AIX), Worldox, Trend Micro, Malwarebytes, Citrix and other web browsers. Moreover, I developed solutions through creative and effective techniques, and controlled processes related to users and computers in Active Directory, while facilitating the migrations from Microsoft Exchange 2010 to 2013. • Designed and configured a virtual Windows Server 2012 R2 machine with Windows Deployment Service to deploy relevant configured images to workstations, while ensuring regular updates • Gained experience in operating and administrating Windows Server 2008 R2, and 2012 R2, running file servers, domain controllers, document management services, GFI archiving service, Malwarebytes Enterprise, remote access, and Barracuda Spam service by employing VMWare Show less