Experience

Arkansas Baptist College

• United States
• Higher Education
• 1 - 100 Employee

• Admissions Specialist

  • Mar 2019 - Present



UM Wireless

• United States
• Telecommunications
• 1 - 100 Employee

• Assistant Manager

  • May 2018 - Present



FIS

• United States
• Information Technology & Services
• 700 & Above Employee

• Customer Service Representative

  • Oct 2016 - May 2018

  Taking care of customer needs making sure that their accounts are in order. While handling disputes and providing customer service Taking care of customer needs making sure that their accounts are in order. While handling disputes and providing customer service



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Sales Manager

  • Oct 2016 - Oct 2017

  My responsibility was to ensure my staff gave great customer service as well as monitoring the financial performance of the store. Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. My responsibility was to ensure my staff gave great customer service as well as monitoring the financial performance of the store. Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • 2011 - 2012