Nicholas Sanborn
Project Manager at Tsunami Tsolutions- Claim this Profile
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Bio
Credentials
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Learning PC Maintenance and Performance
LinkedInMay, 2021- Nov, 2024 -
Technical Support
TestDomeMay, 2021- Nov, 2024 -
Troubleshooting Common PC Issues for Users
LinkedInMay, 2021- Nov, 2024 -
Windows Server 2019: First Look
LinkedInMay, 2021- Nov, 2024 -
IT Help Desk for Beginners
LinkedInApr, 2021- Nov, 2024 -
IT Service Desk: Customer Service Fundamentals
LinkedInApr, 2021- Nov, 2024 -
Blockchain Basics
LinkedInMar, 2021- Nov, 2024
Experience
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Tsunami Tsolutions
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United States
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Aviation and Aerospace Component Manufacturing
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100 - 200 Employee
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Project Manager
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Jul 2023 - Present
o Actively manages Commercial and Military programso Supervises and directs Project Leadso Ensures program execution on all projects in portfolioso Leads weekly Integrated Program Team (IPT) and Integrated Program Management (IPMT) meetingso Creates project plans to fit customer needs and deliver desired outcomes on budget and on scheduleo Collaborates with the Development, Support, IT and Management teams to drive continuous improvemento Delivers department training to new employees and contributes to Project Management Office (PMO Show less
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Military Program Lead
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Mar 2022 - Present
o Creates project plans to fit customer needs and deliver desired outcomes on budget and on schedule o Preforms project tracking by gathering metrics and communicating clear and concise reports to stakeholders and customers o Identifies potential risks to budget and timelines, and develops plans for mitigationo Defines project roles and responsibilities for cross-functional teamso Leads weekly Integrated Program Team (IPT) meetings and provides key information to leadership in weekly Integrated Program Management (IPMT) meetingso Schedules and leads internal and external customer meetings, and directs follow-up on Action Items as required to ensure timely resolutiono Manages security through compliance of Export control and data segregation requirements for ITAR, EAR, and CUIo Collaborates with the Development, Support, IT and Management teams to drive continuous improvemento Delivers department training to new employees and contributes to Project Management Office (PMO) Show less
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Bell Techlogix, Inc.
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Service Desk Associate
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Jun 2021 - Mar 2022
o Partnered with stakeholders to resolve issues related to business-crucial software and hardware problems o Identified areas for growth and created actionable plans for improvement o Utilized active listening to ensure deliverables are met for customers o Preformed troubleshooting for issues and adjusted approach as requirements changed o Prioritized tickets based on service level agreements o Partnered with stakeholders to resolve issues related to business-crucial software and hardware problems o Identified areas for growth and created actionable plans for improvement o Utilized active listening to ensure deliverables are met for customers o Preformed troubleshooting for issues and adjusted approach as requirements changed o Prioritized tickets based on service level agreements
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Community Health Resources
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United States
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Mental Health Care
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200 - 300 Employee
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Clincal Program Director
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May 2017 - Jan 2021
Oversaw essential State contracts and ensured deliverables were met or exceededo Interfaced with shareholders and provided regular updates on initiatives o Monitored projects and contract health via management softwareo Handled program and contract budgetso Lead team meetings to review progress and promote buy-in for upcoming projectso Provided company-wide training to improve integration of services
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Licensed Therapist
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Apr 2014 - May 2017
o Utilized active listening and empathy to deliver resolution-focused therapyo Supervised and documented client progress; submitted regular reports to shareholderso Collaborated with teammates and management to produce best products possible
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Perception Programs, Inc.
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Clinician
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Jun 2013 - May 2014
o Performed intakes and evaluations; entered information into electronic medical chart o Provided group and individual therapy o Performed intakes and evaluations; entered information into electronic medical chart o Provided group and individual therapy
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Becket Family of Services
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Permanency Specialist
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Jun 2012 - May 2013
o Worked with clients and families to help them meet their shared goals o Managed records, monitored client progress, and submitted reports to stakeholders o Worked with clients and families to help them meet their shared goals o Managed records, monitored client progress, and submitted reports to stakeholders
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Education
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2019 - 2021
University of Massachusetts Lowell
Bachelor's of Science, Information Technology -
2019 - 2020
University of Massachusetts Lowell
Certificate, Information Technology -
Antioch University New England (CACREP
Masters of Arts, Clinical Mental Health Counseling -
Keene State College
Bachelor of Arts, Psychology
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