Nicholas Purcell
Technical Project Manager at Beyond Secure Inc- Claim this Profile
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Japanese Elementary proficiency
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Spanish Full professional proficiency
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English Native or bilingual proficiency
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Bio
Jay Antico
I worked with Nick at GRAIL working on several IT/platform initiatives. Nick was a project manager who led the integration of several key platforms on our system. As a fast growing and innovative laboratory, our product was heavily reliant on a high functioning/minimal downtime infrastructure that drove the entire lab. As such, Nick was tasked with quickly integrating new products to sustain our platform, but requiring a careful coordination with the business owner (myself) to minimize any disruptions to our lab. Nick had structured plans and provided updates to me as a stakeholder to ensure that I was well informed on progress and could plan operations appropriately. I highly recommend Nick to any organization that needs quick implementation of software or features that require a high degree of technical knowledge on product interactions.
Josh Bond
I had the pleasure of working with Nick as the Project Manager on several GxP IT Validation projects. Nick consistently demonstrated exceptional leadership skills, effectively managing cross-functional teams to deliver successful projects on time with quality. Nick effectively communicated with stakeholders, keeping projects on track and ensuring their success. I highly recommend Nick for any project management role.
Jay Antico
I worked with Nick at GRAIL working on several IT/platform initiatives. Nick was a project manager who led the integration of several key platforms on our system. As a fast growing and innovative laboratory, our product was heavily reliant on a high functioning/minimal downtime infrastructure that drove the entire lab. As such, Nick was tasked with quickly integrating new products to sustain our platform, but requiring a careful coordination with the business owner (myself) to minimize any disruptions to our lab. Nick had structured plans and provided updates to me as a stakeholder to ensure that I was well informed on progress and could plan operations appropriately. I highly recommend Nick to any organization that needs quick implementation of software or features that require a high degree of technical knowledge on product interactions.
Josh Bond
I had the pleasure of working with Nick as the Project Manager on several GxP IT Validation projects. Nick consistently demonstrated exceptional leadership skills, effectively managing cross-functional teams to deliver successful projects on time with quality. Nick effectively communicated with stakeholders, keeping projects on track and ensuring their success. I highly recommend Nick for any project management role.
Jay Antico
I worked with Nick at GRAIL working on several IT/platform initiatives. Nick was a project manager who led the integration of several key platforms on our system. As a fast growing and innovative laboratory, our product was heavily reliant on a high functioning/minimal downtime infrastructure that drove the entire lab. As such, Nick was tasked with quickly integrating new products to sustain our platform, but requiring a careful coordination with the business owner (myself) to minimize any disruptions to our lab. Nick had structured plans and provided updates to me as a stakeholder to ensure that I was well informed on progress and could plan operations appropriately. I highly recommend Nick to any organization that needs quick implementation of software or features that require a high degree of technical knowledge on product interactions.
Josh Bond
I had the pleasure of working with Nick as the Project Manager on several GxP IT Validation projects. Nick consistently demonstrated exceptional leadership skills, effectively managing cross-functional teams to deliver successful projects on time with quality. Nick effectively communicated with stakeholders, keeping projects on track and ensuring their success. I highly recommend Nick for any project management role.
Jay Antico
I worked with Nick at GRAIL working on several IT/platform initiatives. Nick was a project manager who led the integration of several key platforms on our system. As a fast growing and innovative laboratory, our product was heavily reliant on a high functioning/minimal downtime infrastructure that drove the entire lab. As such, Nick was tasked with quickly integrating new products to sustain our platform, but requiring a careful coordination with the business owner (myself) to minimize any disruptions to our lab. Nick had structured plans and provided updates to me as a stakeholder to ensure that I was well informed on progress and could plan operations appropriately. I highly recommend Nick to any organization that needs quick implementation of software or features that require a high degree of technical knowledge on product interactions.
Josh Bond
I had the pleasure of working with Nick as the Project Manager on several GxP IT Validation projects. Nick consistently demonstrated exceptional leadership skills, effectively managing cross-functional teams to deliver successful projects on time with quality. Nick effectively communicated with stakeholders, keeping projects on track and ensuring their success. I highly recommend Nick for any project management role.
Credentials
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Google Project Management Professional - Project Initiation: Starting a Successful Project
CourseraMay, 2023- Nov, 2024 -
Microsoft - Introduction to Microsoft Azure Cloud Services
CourseraMay, 2023- Nov, 2024 -
Google Project Management Professional - Foundations of Project Management
CourseraFeb, 2023- Nov, 2024 -
Google IT Support Professional - Technical Support Fundamentals
CourseraJul, 2020- Nov, 2024 -
Certified Adobe Associate
Adobe
Experience
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Beyond Secure Inc
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Project Manager
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Mar 2023 - Present
During this role, I maintain project time frames, budget estimates, and status reports. While reviewing deliverables, I ensure alignment with quality standards and established company policies and guidelines. Apart from this, I overhaul and integrate ticketing, documentation, and asset management systems. Key Accomplishments: ■ Led projects by developing IT PMO best practices and partnering with technical experts using Asana and MS Project. ■ Optimized team workflows by designing and implementing effective project management methodologies. ■ Maximized employee productivity while enabling, migrating, and integrating SaaS systems. Show less
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GRAIL
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United States
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Biotechnology Research
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700 & Above Employee
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Technical Project Manager
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Oct 2020 - Feb 2023
As a Technical Project Manager, I planned, coordinated, and drove medium to large-scale projects. Governed technical projects from initial assessments and gathered requirements to closures and retrospectives as part of an IT PMO team. Along with this, I maintained communication between technical subject matter experts and stakeholders, created slides, and led weekly update presentations to leadership. Key Accomplishments: ■ Ensured long-term financial stability while implementing $115K enterprise asset management system through strict quality and regulatory control systems for an FDA-regulated domain. ■ Administered Scrum board for a project team of technical experts while delivering IT security improvements in compliance with high-volume sample processing and ISO27001, FDA, HIPAA, and GxP regulations. ☐ Bolstered 1700+ Mac and Chrome systems by developing automated patching which brought 80% of the fleet from 60-90+ out of date to 90% of the fleet being updated within 30 days out of date, including creating Tableau dashboards for monitoring and leadership status updates and utilizing the Google Workspace and JAMF Nudge application tool. ☐ Alleviated security risks to maintain compliance with set policies and procedures while supporting critical security certifications, cutting costs by half while setting up new endpoint protection software infrastructure. ☐ Oversaw remediation of CVEs using monitoring/risk management tools, such as Crowdstrike, Sophos, and Rapid7 while researching, applying, and testing security patches and bug fixes to minimize threat surface and overall risk scores. ☐ Upgraded 150+ Lab Window devices for FDA compliance to maximize security, quality, and efficiency. ■ Implemented CIS Benchmark recommendations to limit the attack surface for Google Workspace/Apps/Extensions, including complying with security best practices for Gmail to prevent phishing/malware attempts and managing data loss prevention (DLP) configurations for Google Drive. Show less
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KDInfotech
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Project Manager
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Oct 2020 - Feb 2023
In this position, I developed project scope and objectives, involving all relevant stakeholders while maintaining technical feasibility. To measure project performance, I used appropriate systems, tools, and techniques.Key Accomplishments: ■ Assessed requirements, communicated with stakeholders/leadership, and maintained alignment with OKRs as part of the IT PMO team while ensuring delivery of technical projects within time and budget limitations.■ Offered IT security improvements in compliance with high-volume sample processing and ISO27001, FDA, HIPAA, and GxP regulations while spearheading the Scrum board for a project team of technical experts. Show less
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Senior Desktop Engineer
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Mar 2020 - Oct 2020
While maximizing business value, I maintained and reviewed the asset management system. Apart from this, I managed the technology infrastructure environment involving maintenance and configuration of computers, servers, firewalls, networks, and services. Key Accomplishments: ■ Identified deficiencies and areas for improvement by reviewing on-site infrastructure, server, and networking hardware.■ Extended technical support to clients' users via ticketing systems and administered systems, such as Windows, macOS, and Linux while troubleshooting complex issues. Show less
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Beyond Secure Inc
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT System Administrator / PM Assistant
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Jan 2019 - Mar 2020
To improve security posture, I adopted best practices while configuring and updating computers, servers, firewalls, networks, and services. By operating MS Project, I formulated project plans and coordinated implementation efforts between technical experts and stakeholders. Key Accomplishments: ■ Provided on-site support and handled remote management of client networks and servers (600+ user-base clients) while deploying new servers, installing software, and coaching users. ■ Used PowerShell to perform successful email migrations to Office 365 from various hosting providers. ■ Governed various systems, including Windows (7, 8, 10), MacOS, Linux, Server 2012/2016, Hyper-V, VMWare, Networking, Firewalls, Google Business, Adobe Creative Cloud, Android, and iOS mobile devices. Show less
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IT Matters Inc.
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Houston, Texas Area
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IT System Engineer
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Apr 2018 - Jan 2019
As an IT System Engineer, I optimized support workflow by establishing and improving processes, procedures, and guides for Engineers. To improve understanding of clients topology, I updated documentation and organizing equipment and software. My ability to provide top-notch customer service has enabled me to support, evaluate, test, and troubleshoot client systems to meet and surpass performance goals. I also directed projects to improve client’s infrastructure by assessing, upgrading, and overhauling servers and networking equipment. Key Accomplishments: ■ Supported 500+ employees at various client sites in collaboration with management and staff members. ■ Administered systems, including Windows (7, 8, 10), macOS, Linux, Server 2012/2016, Hyper-V, VMWare, Networking, Firewalls, Office 365, Google Business, PowerShell, Adobe Creative Cloud, Android, and iOS mobile devices while fulfilling organizational needs. ■ Reviewed and reorganized the process of buying phones from vendors to support clients that saved $30K. Show less
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Six Foot
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United States
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Entertainment Providers
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1 - 100 Employee
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IT Helpdesk Analyst II
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May 2015 - Feb 2018
While proposing new IT-related solutions, I increased organizational efficiency and productivity. Along with this, I overhauled and implemented IT asset management system.Key Accomplishments: ■ Extended IT support to 200+ users while creating, updating, and resolving tickets over email, chat, and face-to-face.■ Configured and administered company's hardware and software, including Windows (7, 8, 10), MacOS, Linux, Windows Server 2012, Microsoft Office 365, Adobe Cloud, Google Workspace, Confluence, and Jira to resolve end-user help requests.■ Monitored inventory and asset management processes while managing 200+ computers and 100+ software licenses.■ Offered IT support and coordinated computer LAN-style events of 50+ computers networked together for PAX West and PAX South conventions. Show less
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Quality Assurance Tester
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Jun 2014 - May 2015
■ Prepared detailed bug reports with reproducible steps and screenshots while testing new features and reporting underlying bugs.■ Revitalized user experience and minimized release times by detecting defects in software.
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Education
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2005 - 2011
Stephen F. Austin State University
Geology/Earth Science, General, Geology/Earth Science -
2012 - 2014
Houston Community College
Computer Science and Programming Skills, Computer Science and Programming
Community
