Nicholas Norris
Lead Integrations Engineer at Chepri, LLC- Claim this Profile
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Bio
Keith G.
Purpose driven and a problem solver.
Keith G.
Purpose driven and a problem solver.
Keith G.
Purpose driven and a problem solver.
Keith G.
Purpose driven and a problem solver.
Credentials
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Data Mining with R
Franklin UniversityMay, 2023- Nov, 2024 -
Oracle Cloud Infrastructure Foundations 2021 Certified Associate
OracleDec, 2021- Nov, 2024 -
Franklin Dean's List - Spring 2020
Franklin UniversityJun, 2020- Nov, 2024 -
Dean’s List - Spring 2020
Franklin University
Experience
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Chepri, LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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Lead Integrations Engineer
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Feb 2023 - Present
Worked on several custom bespoke projects as well as the SaaS platform integrating dozens of partner APIs. Wrote several middleware integrations to connect some of the biggest players in the restaurant online ordering space with some of the biggest POS companies.
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Application Support Manager
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Jan 2021 - Feb 2023
Led support team and trained new team members. Set company KPI records by exceeding KPI goals every month.
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Application Support Engineer
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Apr 2020 - Jan 2021
First point of contact for client development issues. Worked on client development sprints and bug fixes while also being available 24/7 for support issues.
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Franklin University
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United States
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Higher Education
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500 - 600 Employee
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Student Desktop Technician
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Jul 2019 - Apr 2020
Addressed user tickets regarding hardware, software, and networking in a timely manner. Continuously worked with other team members to ensure quick resolution of issues Addressed user tickets regarding hardware, software, and networking in a timely manner. Continuously worked with other team members to ensure quick resolution of issues
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Blue Star Barbershop
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Columbus, Ohio
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Lead Front Desk Coordinator
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Apr 2016 - Jan 2020
Increased daily client visit amount by over 30% by implementing strategic scheduling and time management skills. Set company standard for position and was the go to person for all training and technical questions. Increased daily client visit amount by over 30% by implementing strategic scheduling and time management skills. Set company standard for position and was the go to person for all training and technical questions.
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Education
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2021 - 2024
Franklin University
Master of Science - MS, Data Analytics -
2018 - 2020
Franklin University
Bachelor of Science - BS, Web Development -
2013 - 2018
Columbus State Community College
Associate of Science - AS
Community
