NICHOLAS NGUGI
Application Sales Specialist at Lued Africa Ltd- Claim this Profile
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Experience
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Lued Africa Ltd
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Kenya
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Application Sales Specialist
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Feb 2022 - Present
Duties and Responsibilities Providing clinical and technical product support for the Biomedical Product Portfolio Delivering product presentations and support equipment demonstrations and site visit Increasing sales for the assigned product portfolio as well as ensuring product optimiza-tion through customer visits, refresher trainings and scheduled product presentations. Providing comprehensive operator training on applications, daily maintenance & trou-bleshooting on the instruments supported. Resolving instrumentation issues through reagent application, hardware and software troubleshooting Managing communications (email and telephone) with customers to ensure resolution and correct follow up to assure customer satisfaction Preparing, updating and maintaining accurate logs, equipment performance data, ser-vice records and parts usage software Communicating effectively with our sales team and field service engineers providing colleagues with information about the needs of our customers Training and assisting other Sales and Application Specialists/Service Engineers on com-plex troubleshooting and application fixes Actively participating with sales teams in upgrades and service contract renewals within the assigned region. Traveling regionally to support customers within the region. Show less
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medical equipment/chemicals store assistant
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Jul 2020 - Present
MANAGING ALL STORE ACTIVITIES,CONTROLLING THE IN AND OUT MOVEMENT OF STOCK EQUIPMENTS AND CHEMICALS. MANAGING ALL STORE ACTIVITIES,CONTROLLING THE IN AND OUT MOVEMENT OF STOCK EQUIPMENTS AND CHEMICALS.
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KAM INDUSTRIES LTD
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United States
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Mining
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Quality Control Assistant
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Mar 2020 - Jul 2020
Supervised the quality control process in the production of pharmaceutical products such as hand sanitizer gels,hand rub liquids,pharmaceutical ointments,hand washing soap,hospital disinfectants among others. Supervised the quality control process in the production of pharmaceutical products such as hand sanitizer gels,hand rub liquids,pharmaceutical ointments,hand washing soap,hospital disinfectants among others.
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Executive Sales Representative
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Feb 2019 - Mar 2020
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Education
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Egerton University
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Egerton University
Bachelor of Science - BS, Biological and Biomedical Sciences