Systems Engineer

• May 2021 - Present

• My primarily responsibilities are working on projects forenterprise and SMB clients. I also maintain client relationships froma technical aspect and I’m an escalation point for the helpdesk team.• This company has a cloud first approach, primarily gearedworking with Microsoft Azure and Office 365.• I work with Heavily in Microsoft Azure, Cisco/Meraki firewall/switches/wireless APs,VMware, Microsoft Windows Server, MicrosoftOffice 365, Duo, ConnectWise and other various technologies.

Founding Member

• May 2020 - Present

Tand Group builds customized software to streamline communication between our customers to fulfill their needs, provide business insight, and become more efficient. Currently my main roles are being the head of IT infrastructure and the Treasurer. Tand Group builds customized software to streamline communication between our customers to fulfill their needs, provide business insight, and become more efficient. Currently my main roles are being the head of IT infrastructure and the Treasurer.

Manager Technology Solutions

• Aug 2020 - May 2021

Responsible for designing, engineering and implementing solutions for our clients. I primarily work on and manage projects. I am also part of the tech services leadership team where I help make decisions for the service area.Some of the technologies used for various solutions are listed below:-Azure-0365-VMWare-Hyper-V-Veaam-Firewall/Switches (Cisco, Ubiquiti, Watchguard) Responsible for designing, engineering and implementing solutions for our clients. I primarily work on and manage projects. I am also part of the tech services leadership team where I help make decisions for the service area.Some of the technologies used for various solutions are listed below:-Azure-0365-VMWare-Hyper-V-Veaam-Firewall/Switches (Cisco, Ubiquiti, Watchguard)

IT Infrastructure Manager

• Dec 2018 - Aug 2020

Responsible for a variety of tasks which include the following:• Manage, develop, deploy network infrastructure to ensure optimal operation of all network hardware and equipment. (Firewall, switches, wireless access points)• Manage, upgrade, deploy Window/Linux Server virtual environment (VMware). • Work with vendors to procure various IT products and services• Manage the backup and recovery for company data• Manage, acquire, upgrade various licensing and coordinate software installs on the network• Manage server upgrades, deployment, patching and maintenance• Create, manage, and work on various infrastructure projects and see them through to completion• Research and develop plans to upgrade the company infrastructure, ensuring proper performance and scalability for the future. • Any other tasks that are related to ITExperienced with the following:• VMware/Vsphere 7.x• Microsoft Exchange• Windows Servers 2012/2016/2019• Fortinet Firewalls • Fortinet Access Points • Cisco Router/Switches, Dell NSeries/Force Ten Switches• Veeam Backup and Recovery• Linux server setup and configuration• Basic SQL/Postgres querying and management tasks • Dell Compellent/Equallogiv ISCSI Storage• Window 7/8/10, Veeam • Active Directory• DNS• DHCP• Group Policy• Sharepoint • AWS concepts

Network Engineer

• Aug 2013 - Nov 2018

Responsible for a variety of tasks which include the following:• Manage, design, deploy and ensure the overall stability and performance of the network• Manage a virtual server environment using VMware• Manage the backup and recovery for company data• Manage server upgrades, deployment, patching and maintenance• Create, manage, and work on various infrastructure projects and see them through to completion• Resolve escalated tasks• Any other tasks that are related to ITExperienced with the following:• VMware/Vsphere 6.x• Microsoft Exchange, • Windows Servers 2012/2016• Fortinet Firewalls • Fortinet Access Points • Cisco Router/Switches, Dell NSeries/Force Ten Switches• Veeam Backup and Recovery• Linux server setup and configuration• Basic SQL/Postgres management tasks • Dell Compellent/Equallogiv ISCSI Storage• Window 7/8/10, Veeam • Active Directory• DNS• DHCP• Group Policy• Sharepoint

IT Support Technician II

• Jun 2011 - Aug 2013

This is a very fast paced work environment where I assist 70+ clients. I ensure prompt response time, quality service and follow through until an issue is resolved. I work with and troubleshoot active directory, Microsoft Exchange, group policy, shared drives, backups, operating systems, email, various software, computer hardware, Apple products, printers, smart phones, routing devices, etc. This is a very fast paced work environment where I assist 70+ clients. I ensure prompt response time, quality service and follow through until an issue is resolved. I work with and troubleshoot active directory, Microsoft Exchange, group policy, shared drives, backups, operating systems, email, various software, computer hardware, Apple products, printers, smart phones, routing devices, etc.

Back Room Team Member

• May 2010 - Jun 2011

Account Executive

• Jul 2007 - Jul 2008

While working here I gained experience interacting with businesses and customers. My main responsibilities were recording and resolving customer complaints, gaining leadership skills by overseeing and training new employees, selling cellular phone service, troubleshooting network outages, troubleshooting device issues, receiving bill pays, and making daily deposits. While working here I gained experience interacting with businesses and customers. My main responsibilities were recording and resolving customer complaints, gaining leadership skills by overseeing and training new employees, selling cellular phone service, troubleshooting network outages, troubleshooting device issues, receiving bill pays, and making daily deposits.

Computer Lab Monitor

• Sep 2004 - Apr 2006

I assisted students who required help getting assignments done. I was independent and worked without much supervision. I had to take initiative and notice when someone was having an issue and help them. I primarily worked with Microsoft Office, Setting up and accessing email, operating external storage devices, and Microsoft Windows. I assisted students who required help getting assignments done. I was independent and worked without much supervision. I had to take initiative and notice when someone was having an issue and help them. I primarily worked with Microsoft Office, Setting up and accessing email, operating external storage devices, and Microsoft Windows.