Business Intelligence

• Jan 2022 - Present

Data Analyst: Global Sales & Alliances

• Sep 2020 - Dec 2021

-Utilize Tableau and SAP Business Object to build visualizations of company wide data for tracking reports and other ad-hoc analyses. -Save the Sales Analytics team dozens hours of auxiliary report creation by developing a self-service dashboard for our point-of-sales.-Collaborate regularly with my global point-of-sale stakeholders, to identify new reporting methods that drive revenue. -Design models that are used to drive forecasting and budgeting processes in regards to interline revenue. Show less

Analyst, Alliance Operations

• Nov 2019 - Aug 2020

-Supported management by defining a 5-year strategic plan based on industry trends and analysis, in order to optimize the partner portfolio.-Coordinated processes and managed good working relationships with cross-functional internal/external stakeholders to conduct operations.-Monitored the KPI’s of 50+ airline partnerships and their effect on our own business. -Developed business cases and scenario models to drive better business decisions.

LOSAP Consultant

• Mar 2019 - Aug 2019

-Crafted efficient methods which allowed me to increase my production capacity and reduce client administrative wait times by 50%. -Attended new client meetings to act as program specialist & consultant to provide guidance, direction and status reports. -Maintained a tracking database to ensure all client programs are in line with NYS law for audit purposes. -Prepared directives, explanations, and upkeep trust accounting statements for nearly 400 programs. -Crafted efficient methods which allowed me to increase my production capacity and reduce client administrative wait times by 50%. -Attended new client meetings to act as program specialist & consultant to provide guidance, direction and status reports. -Maintained a tracking database to ensure all client programs are in line with NYS law for audit purposes. -Prepared directives, explanations, and upkeep trust accounting statements for nearly 400 programs.

Personal Banker

• Aug 2018 - Mar 2019

-Conducted analysis of client portfolio data, to form strategic product recommendations, exceeding expected branch growth of $125,000.-Supported my manager by providing insight from weekly client data analysis, which led to daily strategic planning.-Prepared client creditworthiness assessments and negotiated loan risk for personal and small business accounts.-Developed strategies with a cross-functional team to increase self-service deposits to 162% of branch goals. -Actively worked on lead lead generation in order to build my book of roughly 150 clients. Show less

Float Teller

• May 2016 - Jul 2018

Team Analyst

• Aug 2017 - Mar 2018

Risk Consultant

• Oct 2017 - Feb 2018

-Developed techniques to reduce risk exposure in seven different company facets (including social media and contracts/procurement). -Updated a ten-module database which fed information into an analytic software from which I derived risk solutions. -Analyzed the existing and emerging risks that the non-profit had been facing. -Developed techniques to reduce risk exposure in seven different company facets (including social media and contracts/procurement). -Updated a ten-module database which fed information into an analytic software from which I derived risk solutions. -Analyzed the existing and emerging risks that the non-profit had been facing.

Fixed Income Analyst

• Jun 2017 - Aug 2017

- Remained abreast with industry and macroeconomic trends in order to predict asset behavior and identify points of business impact. - Monitored the ongoing compliance of policies and procedures of 30+ institutional clients for annual compliance review. - Analyzed and valued various fixed-income securities within the company portfolio to test for client worthiness. - Remained abreast with industry and macroeconomic trends in order to predict asset behavior and identify points of business impact. - Monitored the ongoing compliance of policies and procedures of 30+ institutional clients for annual compliance review. - Analyzed and valued various fixed-income securities within the company portfolio to test for client worthiness.

Cash Office (Treasury) Clerk

• Dec 2013 - Jan 2016

Front Line Supervisor

• Dec 2012 - Jan 2016