Nicholas Marquez

Area Manager II at HelloFresh
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Experience

    • Germany
    • Consumer Services
    • 700 & Above Employee
    • Area Manager II
      • Jul 2023 - Present

    • Area Manager l
      • Dec 2021 - Jul 2023

      Overnight PHX launch team responsible for the safety and quality of production associates, as well as ensuring that employees are following the proper policies and procedures of the production shift.Coach supervisors in effectively handling hourly associate behavioral issues, and when needed get involved to manage conflict and workplace altercations among employees.Monitor record keeping to track production plan, start-times, dismissal times and additional daily activities.Use… Show more Overnight PHX launch team responsible for the safety and quality of production associates, as well as ensuring that employees are following the proper policies and procedures of the production shift.Coach supervisors in effectively handling hourly associate behavioral issues, and when needed get involved to manage conflict and workplace altercations among employees.Monitor record keeping to track production plan, start-times, dismissal times and additional daily activities.Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Area Manager
      • Nov 2020 - Dec 2021

      Responsible for ensuring that all floor requirements are met. responsible for managing the workflow of their team or department by assigning tasks, supporting staff, monitoring results and reporting to senior management. Responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

    • Floor Lead
      • Aug 2020 - Nov 2020

    • Ecommerce Lead
      • Jan 2020 - Aug 2020

      Responsible for first level supervision of Ecommerce Associates to ensure the team is fully-functioning. Supervise the employees. Provide directions on daily work assignments and priorities, monitor and manage ecomm orders, Make sure orders are released, picked, packed and shipped ensure that orders are packed neatly and in a timely manner. Identify express orders and standard orders and make sure they are shipped on time by loading trailer with finished orders. Identify overnight… Show more Responsible for first level supervision of Ecommerce Associates to ensure the team is fully-functioning. Supervise the employees. Provide directions on daily work assignments and priorities, monitor and manage ecomm orders, Make sure orders are released, picked, packed and shipped ensure that orders are packed neatly and in a timely manner. Identify express orders and standard orders and make sure they are shipped on time by loading trailer with finished orders. Identify overnight express orders and place them in the correct area for pickup. Maintains and oversees inventory database using microsoft Nav.

    • Ecommerce Specialist
      • Aug 2019 - Jan 2020

      Perform all aspects of order fulfillment including but not limited to picking, packing, shipping, restocking, and inventory management. Experience with customer service is a plus.

    • Transportation Specialist
      • May 2018 - Aug 2019

      Analyze product delivery or supply chain processes to identify and recommend changes reorganize shipping schedules to consolidate loads, maximize vehicle usage, or limit the movement of empty vehicles or containers. Correct freight settlement documents to ensure the proper accruing of freight on a daily basis

    • Warehouse Associate
      • Jan 2018 - May 2018

    • United States
    • Software Development
    • 700 & Above Employee
    • Outbound PA
      • Jun 2016 - Feb 2017

    • Shipping Clerk
      • Mar 2016 - Jun 2016

    • Warehouse Associate
      • Oct 2011 - May 2016

    • Senior Material Handler and maintenance
      • Apr 2009 - Sep 2011

      Participates in safely receiving, inspecting, recording, storing, organizing, issuing, and delivering a variety of materials, equipment, and supplies to departments. Inspects and identifies equipment or machines in need of repair. Troubleshoots issues to determine necessary repairs. Plans repair work using buildings blueprints or equipment manual as needed. Performs general repairs that do not require a specialized technician.

    • Material Handler
      • May 2008 - Apr 2009

    • Press Operator
      • Dec 2007 - May 2008

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Security Officer
      • Jul 2007 - Dec 2007

    • United States
    • Restaurants
    • 700 & Above Employee
    • Team member
      • Jun 2006 - Jul 2007

      manage all transactions with customers accurately and receiving payments and issuing receipts, keeping track of all cash and credit transactions. Customer satisfaction-oriented by satisfying customer’s needs to retain their business in our establishment with great customer service. manage all transactions with customers accurately and receiving payments and issuing receipts, keeping track of all cash and credit transactions. Customer satisfaction-oriented by satisfying customer’s needs to retain their business in our establishment with great customer service.

    • United States
    • Restaurants
    • 700 & Above Employee
    • team member
      • Sep 2005 - Jun 2006

      Variety of duties depending on where they work and can change based on the size of the establishment. Greeting customers when they enter the establishment with a smile and positive intent. Taking payments from customers and providing them with the appropriate change when applicable, keeping track of transactions and noting any discrepancies. Ensuring store inventory is well stocked and accounted for. Traveled between 6 different locations across the valley to fill in for employees and… Show more Variety of duties depending on where they work and can change based on the size of the establishment. Greeting customers when they enter the establishment with a smile and positive intent. Taking payments from customers and providing them with the appropriate change when applicable, keeping track of transactions and noting any discrepancies. Ensuring store inventory is well stocked and accounted for. Traveled between 6 different locations across the valley to fill in for employees and supervisors that were absent Show less Variety of duties depending on where they work and can change based on the size of the establishment. Greeting customers when they enter the establishment with a smile and positive intent. Taking payments from customers and providing them with the appropriate change when applicable, keeping track of transactions and noting any discrepancies. Ensuring store inventory is well stocked and accounted for. Traveled between 6 different locations across the valley to fill in for employees and… Show more Variety of duties depending on where they work and can change based on the size of the establishment. Greeting customers when they enter the establishment with a smile and positive intent. Taking payments from customers and providing them with the appropriate change when applicable, keeping track of transactions and noting any discrepancies. Ensuring store inventory is well stocked and accounted for. Traveled between 6 different locations across the valley to fill in for employees and supervisors that were absent Show less

Education

  • ITT Technical Institute
    Associate's degree, Forensic Science and Technology
    2007 - 2009
  • Arizona State University
    Criminology
    2009 - 2009

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