Nicholas French

Technical Consultant at Intact Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Virginia, United States, US

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Credentials

  • ServiceNow Certified System Administrator
    ServiceNow
    Nov, 2022
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Sep, 2022
    - Nov, 2024
  • CompTIA IT Fundamentals+
    CompTIA
    Aug, 2021
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Technical Consultant
      • May 2022 - Present

      The opinions and interests on this page are personal and do not reflect the ideas or interests of my employer. The opinions and interests on this page are personal and do not reflect the ideas or interests of my employer.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Reading Tutor
      • Oct 2021 - Apr 2022

    • Education Management
    • 400 - 500 Employee
    • English Second Language Teacher
      • Jul 2014 - Jun 2017

      -Instructed several courses for undergraduate, graduate and post-graduate students -Employed innovative methods to teach English as a Second Language -Proofread manuscripts for student and faculty prior to their submission to numerous academic journals -Performed all other duties as assigned by management -Instructed several courses for undergraduate, graduate and post-graduate students -Employed innovative methods to teach English as a Second Language -Proofread manuscripts for student and faculty prior to their submission to numerous academic journals -Performed all other duties as assigned by management

    • English Second Language Teacher
      • Jul 2011 - Jun 2014

      -Taught English as a Second Language and Spanish as a Foreign Language classes to students in grades 1-8. -Compiled and input student performance data into school management system. -Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction. -Handled all delegated tasks, including proofreading legal documents on behalf of the school. -Taught English as a Second Language and Spanish as a Foreign Language classes to students in grades 1-8. -Compiled and input student performance data into school management system. -Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction. -Handled all delegated tasks, including proofreading legal documents on behalf of the school.

  • ENLI School
    • Tianjin, China
    • English Second Language Teacher
      • Aug 2009 - Jun 2011

      -Instructed English as a Second Language classes for students grades 7-12 -Taught TOEFL classes to high school students -Performed other duties as assigned by management -Instructed English as a Second Language classes for students grades 7-12 -Taught TOEFL classes to high school students -Performed other duties as assigned by management

  • Allegheny College Dining Services
    • Meadville, Pennsylvania, United States
    • Catering Staff/ Catering Student Manager
      • Sep 2006 - May 2009

      -Washed the dishes -Set up, served and clean up from formal parties and events -Delivered food products to the clients -Drove the catering truck to and from events -Managed a group of 5 student employees -Washed the dishes -Set up, served and clean up from formal parties and events -Delivered food products to the clients -Drove the catering truck to and from events -Managed a group of 5 student employees

    • United States
    • Hospitality
    • Catering Staff
      • May 2005 - May 2009

      -Prepared and served alcoholic beverages -Set up and managed buffet bars -Set up and served for various formal parties and special events -Drove a catering truck to and from events -Delivered catered food to clients - Provided outstanding customer service -Worked in the warehouse filling the orders for rental items for the events -Performed all other delegated duties with excellence -Prepared and served alcoholic beverages -Set up and managed buffet bars -Set up and served for various formal parties and special events -Drove a catering truck to and from events -Delivered catered food to clients - Provided outstanding customer service -Worked in the warehouse filling the orders for rental items for the events -Performed all other delegated duties with excellence

    • United States
    • Higher Education
    • 500 - 600 Employee
    • AmeriCorps Bonner Leader
      • Aug 2004 - May 2009

      -Managed the America Reads tutoring program -Managed 30 employees -Handled all personnel decisions for the program -Oversaw the growth of the program by 30 percent in one year -Mentored and tutored children who struggled in school -Lead training events and camps for employees -Managed the America Reads tutoring program -Managed 30 employees -Handled all personnel decisions for the program -Oversaw the growth of the program by 30 percent in one year -Mentored and tutored children who struggled in school -Lead training events and camps for employees

  • United States Citizenship & Immigration Services
    • Washington, District of Columbia, United States
    • Data Casework Intern
      • Jun 2007 - Aug 2007

      -Managed implementation of the credentials and badge program for officers around the world -Provided data entry services for the Sunrise database project -Investigated cases about missing credentials and badges - Completed all other tasks as required by management -Appropriately stored and handled classified information -Managed implementation of the credentials and badge program for officers around the world -Provided data entry services for the Sunrise database project -Investigated cases about missing credentials and badges - Completed all other tasks as required by management -Appropriately stored and handled classified information

Education

  • Southside Virginia Community College
    Cybersecurity and Networking Foundations
    2021 -
  • Allegheny College
    Bachelor of Arts - BA, Spanish
    2004 - 2009

Community

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