Nicholas Loftin

Director, Virtual Care at Pivot Point Consulting, a Vaco Company
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US
Languages
  • English -
Skills

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Credentials

  • OHSU Emerging Leader Certification
    OHSU | Oregon Health & Science University
    Jun, 2015
    - Nov, 2024
  • Grand Central Certification- 2016
    Epic
  • Grand Central/Prelude Analyst Badge- 2016
    Epic
  • Prelude Certification- 2016
    Epic

Experience

  • Pivot Point Consulting, a Vaco Company
    • Information Technology & Services
    • 100 - 200 Employee
    • Director, Virtual Care
      • Mar 2021 - Present

      I lead the Virtual care practice at Pivot Point in order to enable your digital strategy, because everywhere is now a venue of care. I work with healthcare organizations of all sizes to develop and optimize their virtual care offerings; from telehealth and secure patient communication to remote patient monitoring, artificial intelligence and beyond.

    • Project Manager Consultant
      • Sep 2020 - Mar 2021

      Project Manager Consultant focused in leading Virtual Care business development, Epic installs, user testing, and Revenue cycle.

  • OCHIN, Inc.
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Business Analyst
      • Oct 2019 - Sep 2020

      Preferred Technology Partners Team• Lead implementations for OCHIN member organizations in areas related to Telehealth and patient engagement. • Internal Product Owner for: o Zoom Virtual Visits o RubiconMD virtual consultation platform o WellApp patient texting and communication solutions o Safety Net Connect virtual consultation platform Preferred Technology Partners Team• Lead implementations for OCHIN member organizations in areas related to Telehealth and patient engagement. • Internal Product Owner for: o Zoom Virtual Visits o RubiconMD virtual consultation platform o WellApp patient texting and communication solutions o Safety Net Connect virtual consultation platform

  • Central City Concern
    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Project Manager
      • May 2018 - Oct 2019

      • Partner with SUDS leadership to evaluate and implement programmatic improvements• Partner with IS to implement Centricity at multiple sites across the agency• Manage numerous concurrent projects and work streams simultaneously while maintaining a high standard of work• Work directly with stakeholders to develop project charters and completion criteria• Ensure high quality work products are delivered within the defined project timeline• Continually evaluate project status to ensure the project completes to the satisfaction of stakeholders• Monitor project risks and advise on mitigation strategies throughout the project• Maintain close communication with project team and stakeholders to ensure project success• Assess project issues and advise on resolutions

  • St. Charles Health System
    • Hospitals and Health Care
    • 700 & Above Employee
    • Principle Epic Trainer II; Grand Central and Prelude; Provider Training Lead Coordinator
      • Sep 2016 - Apr 2018

      • Certified in both Grand Central and Prelude Modules in Epic EHR software. Advanced certification as Analyst in both modules• Develop and maintain Epic course curriculum• Build, test, and maintain test environment• Train all existing and incoming employees on correct and efficient use of the Epic Grand Central and Prelude modules • Lead the Provider training Program to effectively train and certify all providers in the St. Charles health System• Coordinate with team members and IT department to build the Epic system for St. Charles Health System Go Live• Workflow analysis and optimization • Policy and procedure development• Project management• Change Management

  • Oregon Health & Science University
    • Hospitals and Health Care
    • 700 & Above Employee
    • PAS resource specialist for Pediatric Orthopedics
      • Sep 2014 - Sep 2016

      • Insurance expert- official resource for other employees in department• Coordinate interdepartmental collaboration • Coordinate all incoming and outgoing referrals, monitor patient compliance• Ensure timely payment for services rendered• Assist in management of change initiatives • Insurance expert- official resource for other employees in department• Coordinate interdepartmental collaboration • Coordinate all incoming and outgoing referrals, monitor patient compliance• Ensure timely payment for services rendered• Assist in management of change initiatives

  • Larry Thomas M.D., LLC
    • Medical records coordinator
      • Mar 2011 - Sep 2014

      • Direct transition from physical charting to electronic medical recordso Provide IT support and develop workflow and standard practices• Verify compliance with HIPPA and Reasonable Use laws and guidelines• Manage schedules for 5 providers• Ensure timely payment for services rendered• Coordinate all incoming and outgoing referrals • Direct transition from physical charting to electronic medical recordso Provide IT support and develop workflow and standard practices• Verify compliance with HIPPA and Reasonable Use laws and guidelines• Manage schedules for 5 providers• Ensure timely payment for services rendered• Coordinate all incoming and outgoing referrals

  • Orthopedics Northwest
    • Patient service specialist
      • Oct 2010 - Mar 2011

      • Manage incoming referrals• Ensure patient return and compliance• Maintain high-quality customer service• Act as backup for multiple roles throughout the enterprise • Manage incoming referrals• Ensure patient return and compliance• Maintain high-quality customer service• Act as backup for multiple roles throughout the enterprise

  • Tigard orthopedic and fracture clinic
    • Medical assistant/ back office coordinator
      • Mar 2010 - Sep 2010

      • Manage daily patient flow• Build and maintain relationships with vendors• Inventory management and purchasing• Direct all outgoing referrals• Manage patient compliance • Manage daily patient flow• Build and maintain relationships with vendors• Inventory management and purchasing• Direct all outgoing referrals• Manage patient compliance

  • Therapeutic Associates Physical Therapy
    • Health, Wellness & Fitness
    • 300 - 400 Employee
    • Physical Therapy Aide
      • Jul 2008 - Mar 2010

      • Manage 2 provider schedule• Direct and maintain daily workflow• Ensure timely payment for services rendered• Ensure patient compliance• Assist in patient care • Manage 2 provider schedule• Direct and maintain daily workflow• Ensure timely payment for services rendered• Ensure patient compliance• Assist in patient care

Education

  • Concordia University-Portland
    Master of Business Administration (M.B.A.), Project Management
    2014 - 2016
  • George Fox University
    Bachelor of Science (B.S.), Allied Health
    2005 - 2009

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