Experience

Roger Dunn Golf Shops

• United States
• Spectator Sports
• 1 - 100 Employee

• Customer Service Specialist and Club Repair Specialist

  • Mar 2018 - Present

  Customer Service Representative & Club Repair Specialist -Hardworking, outgoing and detail oriented retail associate. -Responsible for golf club repair and all customer relations and transactions, ensuring guest satisfaction while building strong relationships with regular customers and suppliers. -Recognize ways to improve internal processes and create solutions to meet the store and ultimately customers’ needs. -Provide assistance in all departments (Club Repair and Re-Gripping, Front Counter, Shoes/Bags, Clubs, Apparel). -Train and supervise new hires where necessary. Ensure the correct completion of POS transactions according to company policies and procedures. Show less



United States Golf Association (USGA)

• United States
• Spectator Sports
• 300 - 400 Employee

• Operations Team Member

  • May 2023 - Aug 2023

  Operational responsibilities for setup, Championship Week, and post-tournament breakdown included: Daily and weekly planning meetings with operations team and other USGA personnel to meet event setup and teardown goals within rigid timelines. Operational responsibilities for setup, Championship Week, and post-tournament breakdown included: Daily and weekly planning meetings with operations team and other USGA personnel to meet event setup and teardown goals within rigid timelines.



IMG

• United States
• Information Technology & Services
• 1 - 100 Employee

• Production Intern

  • Mar 2015 - Aug 2015

  I worked with the Formula Drift US Championship Series on the hired IMG Production Team. This consisted of traveling to Long Beach, Orlando, New Jersey, Seattle, Fort Worth, and finally Irwindale. I learned how to set up and tear down events in many different places from the ground up. I also learned about key steps in how to manage events from an insightful teacher throughout. During my time at IMG, I helped set up and run a Color Run event at Dodger Stadium and a Nitto Tire Enthusiast Day event as well. Show less



ESPN X Games

• United States
• Entertainment Providers
• 1 - 100 Employee

• Staff Services Coordinator

  • Jul 2013 - Aug 2013

  I worked at the Irwindale venue (Big Air BMX and Skateboard, Gymkhana, and Rally Cross). My responsibilities included servicing the Red Bull Athletes' Lounge and VIP areas (product stocking replenishment, signage), credential access and control for the cafeteria, tear down and inventory control and many other jobs. I worked at the Irwindale venue (Big Air BMX and Skateboard, Gymkhana, and Rally Cross). My responsibilities included servicing the Red Bull Athletes' Lounge and VIP areas (product stocking replenishment, signage), credential access and control for the cafeteria, tear down and inventory control and many other jobs.