Experience

Sanctuary Treatment Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Resident Assistant

  • Mar 2020 - Present

  Supervised medication administration, personal hygiene and other activities of daily living. Responded and assisted to needs of many residents on wing. Served as positive role model for diverse group of individuals. Advised Clients on personal matters. Improved patient outlook and daily living through compassionate care. Monitored and reported clients' progress. Facilitated best care by developing strong and trusting rapport with patient. Managed administrative tasks, including maintenance requests, room change process and incident reports. Maintained clean and well-organized environment to promote client happiness and safety.



PizzaRev

• United States
• Restaurants
• 1 - 100 Employee

• Deli Clerk

  • Jan 2019 - Dec 2019

  Updated displays, cases and other customer-facing areas to increase sales of special items checked signage and pricing to verify accurate displays on counters and in cases Prepared orders by making pizzas. Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase Received new inventory and rotated stock by dates to keep items fresh and usable Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests Created aesthetically pleasing food arrangements for special orders and party trays Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability Followed recipes and customer request details to prepare high-quality, delicious meals



McDermott International, Ltd

• United States
• Oil and Gas
• 700 & Above Employee

• Industrial Electrician Helper

  • Jan 2017 - Dec 2018

  • Performed general electrical maintenance Traced and diagnosed malfunctions with hand tools and test equipment such as multi-meters Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment Responsible for promoting safe and clean working environment Cut, fit, and welded metal components, including plate, structural shapes, and pipe Used measuring instruments to inspect parts Completed all repairs and maintenance work to company standards Managed work with little supervision



Tj Ribs

• United States
• 1 - 100 Employee

• Server

  • Jan 2016 - Dec 2016

  Discussed alternative selections with chef for guests with food allergies or gluten-free requests. Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins. Managed closing duties, including restocking items and reconciliation of cash drawer. Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, safeguarding all alcohol, dating food and polishing all silverware. Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances. Arranged each place setting attractively and verified all items were clean and free from water spots and chips. Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee. Operated POS terminals to input orders, split bills and calculate totals, maintaining high accuracy to minimize financial issues. Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts. Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.



Fossil Group, Inc.

• United States
• Retail
• 700 & Above Employee

• Watch Salesmen

  • Jan 2015 - Dec 2015

  Provided every customer with professional and polite support for watches Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Bagged, wrapped and packaged purchases based on individual item and customer requirements. Processed payments and maintained accurate drawers to meet financial targets. Maintained current store, product and promotional knowledge to drive consistent sales. Reduced store theft [50]% by observing customers, identifying security risks. Answered questions and resolved issues by explaining current promotions and store policies. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy. Sparked social conversations with customers to provide a friendly atmosphere and smooth shopping experience.



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• uber driver

  • Jan 2014 - Dec 2014

  Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities. Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly. Presented clean and sanitized vehicle to customers for utmost satisfaction. Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Upheld high standards of professionalism and discretion when working with high-value clients.



Logan's Roadhouse Inc.

• Baton Rouge, Louisiana Area

• Server

  • 2010 - 2012

  Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, safeguarding all alcohol, dating food and polishing all silverware. Maintained table settings by removing courses, replacing utensils and refilling beverages courteously and promptly. Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins. Upsold other menu items to increase average check per person Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts. Added special garnishes and other finishing touches to augment visual impact of plate and contrast or add flavor to dish. Operated POS terminals to input orders, split bills and calculate totals, maintaining high accuracy to minimize financial issues. Promoted desserts, appetizers and specialty drinks.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • 2008 - 2010

  Provided exceptional customer service by helping customers find specific products, answering questions and offering advice. Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers. Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses. Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. Stayed current on store promotions by reading weekly sales inserts and tracking changing prices. Troubleshot and resolved issues with cash registers, card scanners and printers. Maintained financial controls by keeping drawers accurate, obtaining change from managers, checking for counterfeits and keeping large bills out of sight.