Experience

SCUF Gaming

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Present

  • Answer phone calls and emails regarding a wide variety of needs or issues with products • Research and analyze situations in order to assist customers • Attend meetings regarding updates, launches, metrics, and more • Answer phone calls and emails regarding a wide variety of needs or issues with products • Research and analyze situations in order to assist customers • Attend meetings regarding updates, launches, metrics, and more



Helen Ross McNabb Center

• Individual and Family Services
• 300 - 400 Employee

• Care Coordinator

  • Dec 2019 - Aug 2020

  My experience at Helen Ross gave me a perfect introduction for what its like to work in the field of Psychology. I worked alongside therapists and prescribers, actively assisting in the care of about 80 clients. I made phone calls to clients, met with them in person, and even sat in on appointments when appropriate. I kept records of every client interaction and attended weekly meetings with our team to make sure we were all on track. My knowledge of pharmacy and my ability to work with people and calm them down allowed me to peform well as a care coordinator. Show less



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Manager

  • May 2018 - Jul 2019

  At Hertz I was able to fine tune my customer service skill and spent a lot of time talking with customers and resolving issues. I fulfilled duties such as opening/closing the store, cleaning cars, transporting cars and people, making and answer phone calls, and assessing the condition of our inventory. At Hertz I was able to fine tune my customer service skill and spent a lot of time talking with customers and resolving issues. I fulfilled duties such as opening/closing the store, cleaning cars, transporting cars and people, making and answer phone calls, and assessing the condition of our inventory.



Kroger

• United States
• Retail
• 700 & Above Employee

• Pharmacy Technician

  • Sep 2017 - Apr 2018

  As a pharmacy technician I fill prescriptions, answered phone calls from customers and doctors offices, worked the register and performed stocking and cleaning duties. I was able to help many customers resolve issues regarding insurance and their medications. As a pharmacy technician I fill prescriptions, answered phone calls from customers and doctors offices, worked the register and performed stocking and cleaning duties. I was able to help many customers resolve issues regarding insurance and their medications.



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Sep 2014 - Apr 2017

  As a server for over two years, I learned the value of teamwork while working with some of the same people as well as many new people during my time at OG. I also further improved my people skills and I learned how to stay calm in stressful situations. As a server for over two years, I learned the value of teamwork while working with some of the same people as well as many new people during my time at OG. I also further improved my people skills and I learned how to stay calm in stressful situations.



Smithe's Olde Bar

• Atlanta

• Externship

  • Sep 2016 - Dec 2016

  During my time at Smithe's I got hands on experience with setting up and breaking down sets for live sound, and I also was taught about how to mix live sound in different rooms with different setups and mixers. During my time at Smithe's I got hands on experience with setting up and breaking down sets for live sound, and I also was taught about how to mix live sound in different rooms with different setups and mixers.