Information Technology Technical Support

• Jan 2023 - Present

HEALTH AND CATERING Department

• May 2022 - Nov 2022

Information Technology Technical Support

• Jan 2022 - Apr 2022

Duties and Responsibilities: ★Lead preparing and support other organization clients inside the association. ★Carryout routine IT frameworks review frameworks review and upkeep. ★Perform everyday framework checking, confirming the respectability and accessibility of all equipment, server assets, frameworks and key cycles, surveying framework and application logs, and checking culmination of planned positions like reinforcements. ★Keeping up with Network, Systems framework and guaranteeing information uprightness. ★Answerable for the upkeep, setup, and dependable activity of PC frameworks and servers. ★Equipment and programming establishment and take part in innovative work to consistently improve and stay aware of the IT business necessities of the association. ★Effectively settle issues and issues with PC and server frameworks to restrict work disturbances inside the association. Key Contributions and Achievements: ★Joint effort with important groups in project execution for both long and transient ventures. ★Adherence to project courses of events and heightening possible difficulties/postponements to the Systems Administration. ★Performing routine checks and support for equipment gear and investigating for all users offices. ★Performing equipment and programming establishments, configuration as well as doing framework redesigns. ★Keeping up with ideal frameworks activities through close checking of server and framework assets. ★The board of the ICT Services Help work area and guaranteeing TAT adherence to tending to users challenges. ★Carryout tests to guarantee framework foundation trustworthiness is kept up with and reports imparted to System Administrator for audit independent direction. ★Working together with Cybersecurity groups in guaranteeing security prerequisites are stuck to and in framework reviews. ★Instructing and preparing users Show less

Computer Repair Technician

• Feb 2021 - May 2021

key duties and responsibilities -Setting up and putting in new equipment. -Diagnosing and investigating PC issues. -Keeping up with equipment, support and updates. -Recognizing and settling organization, network, and server issues. -Updating firmware and obsolete equipment frameworks. -Observing and keeping up with security frameworks and introducing refreshes. -Offering specialized help to users and settling specialized mistakes. -Performing normal tests, overhauls, and reinforcements. -Getting ready specialized records, for example, mistake and upkeep reports. -Making client records and giving preparation on new PC frameworks Show less