Experience

Total Tools

• Australia
• Retail
• 400 - 500 Employee

• People and Culture Business Partner

  • Oct 2022 - Present



InterContinental Melbourne The Rialto

• Australia
• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Jan 2022 - Sep 2022



Chiltern Firehouse

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Jul 2020 - May 2021

  The Chiltern Firehouse is a 5-star luxury, 26-bedroom boutique hotel in Marylebone, London. The award-winning Chiltern Firehouse Restaurant and Bar are international destinations within the London Hospitality scene.During the pandemic, navigating through the ever-changing guidelines from the government and the various lockdowns, I was the sole HR Practitioner for the Company. I managed the running of redundancy process from start to end, including two collective consultations, advising managers on selection criterion and supporting them with at risk and termination meetings. I advised managers on the use of the flexible furlough scheme introduced by the government ensuring that staffing levels were appropriate and encouraging them to rotate staff allowing everyone an opportunity to get back to work where possible. In addition, I chaired weekly catch ups with Heads of Departments to ‘check in’ on them and brain-storming solutions to keep their teams engaged whilst on furlough. Upon clarity from the Government with reopening dates in 2021, I worked closely with the Managing Director and Operations Manager on developing an onboarding/re-boarding program for staff that priortised mental health and wellbeing on their return to the workplace, incorporated with “our new ways of working”

• Human Resources Officer

  • Sep 2017 - Jul 2020

  Working with a headcount of approximately 300. Providing guidance, coaching, advice and feedback to Managers on all employee matters. First point of contact for all employees regarding HR related queriesRecruitment:· Co-ordination of recruitment with managers across all departments· Writing and developing job descriptions and job adverts· Conducting Interviews· Liaising with external recruitment agenciesEmployee Relations:· Advising managers on Disciplinary and Appeal hearings – broad range up to and including complex gross misconduct cases.· Advising managers on Grievances· Advising on Flexible working requestsPayroll & Administration:· Management of Monthly payroll· Payroll analysis and reporting· Employee lifecycle· Managing compliance across HR Department.Learning and Development:· Delivering Company welcome day· Coaching managers on having difficult conversations· Performance reviews – administration and training needs analysis

• HR Administrator

  • Apr 2015 - Sep 2017



sanderson hotel

• Bellman

  • Nov 2012 - Apr 2015

  • Being the first point of contact for all guests entering the hotel• Building and maintaining essential relationships with repeat guests from arrival to post departure• Coordinating cross departmental work activities to ensure a seamless guest experience. • Being the first point of contact for all guests entering the hotel• Building and maintaining essential relationships with repeat guests from arrival to post departure• Coordinating cross departmental work activities to ensure a seamless guest experience.