Experience

Credit Acceptance

• United States
• Financial Services
• 700 & Above Employee

• Sr Back End Servicing Auditor

  • Nov 2019 - Present

• Diversity and Inclusion Committee Member

  • Jul 2020 - Present

  Currently serve as an advocate for Diversity and Inclusion as a committee member. Lead the Open Discussions Sub Committee. Through this sub committee I promote D&I through company circulated print and verbal communication to allow Diversity to be shared, discussed and promote and environment in which all team members have the ability to express themselves comfortable without judgement. In addition I participate and engage in community outreach, propose ways the company can be involved in grass roots events related to Diversity and Inclusion. Currently acting as a sounding board and providing ideas to start the companies first Employee Resource Groups Show less

• Social Committee Member

  • Jan 2018 - Present

• Sr. Repossession Contract Coordinator

  • Feb 2018 - Nov 2019

  Remotely recruited, retained and coached a network of 36 Independent Repossession Contractors in four territories ( Texas, Colorado, Kansas, California).Completed initial and annual due diligence reviews to ensure contractors were capable of compliance with consumer financial protection laws.Reviewed and managed complaints received from contract and assisted in resolution of complaints. Reviewed performance metric to identify opportunities for improvement and mitigate compliance risks.Conducted and coordinated meetings to discuss compliance and review performance.Identified cost savings opportunities to increase or decrease contracts in various markets. Show less

• Repossession Specialist

  • May 2017 - Feb 2018



The Estée Lauder Companies Inc.

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Brand Ambassador

  • Jun 2017 - Jul 2022



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Jun 2015 - May 2017

  Managed two departments simultaneously in high traffic department store. Annual volume managed was 5 million combined. Planned and directed staffing, training and performance evaluations to develop and control sales and service programs. Monitored customer preferences to determine focus of sales efforts. Reviewed operational records and reports to projects sales and determine profitability. Managed two departments simultaneously in high traffic department store. Annual volume managed was 5 million combined. Planned and directed staffing, training and performance evaluations to develop and control sales and service programs. Monitored customer preferences to determine focus of sales efforts. Reviewed operational records and reports to projects sales and determine profitability.



The Estée Lauder Companies Inc.

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Counter Manager

  • Jun 2014 - Jun 2015

  Led a team of 4 Sales professionals. Established and implemented policies, goals, and objectives for the department. Achieved sales plan of 1,000,000 dollars (top in the state) Increased market share by 12% Led a team of 4 Sales professionals. Established and implemented policies, goals, and objectives for the department. Achieved sales plan of 1,000,000 dollars (top in the state) Increased market share by 12%