Experience

The Blackstone, Autograph Collection

• Hospitality
• 1 - 100 Employee

• General Accountant

  • Sep 2021 - Present



Chicago Marriott Downtown Magnificent Mile

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Representative

  • Jun 2021 - Sep 2021



Renaissance Blackstone Chicago Hotel

• United States
• Hospitality

• Guest Service Representative

  • May 2021 - Jun 2021



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • Jan 2021 - May 2021

  Welcome and acknowledge guest at all times. Check and verify documents and guest charges for accuracy. Organize and file away monthly documents with personal and financial information. Answer telephones to assist guest with questions regarding property and surrounding areas. Assist guest with general inquiries regarding their stay and past and future stays. Support other associates in completing duties. Welcome and acknowledge guest at all times. Check and verify documents and guest charges for accuracy. Organize and file away monthly documents with personal and financial information. Answer telephones to assist guest with questions regarding property and surrounding areas. Assist guest with general inquiries regarding their stay and past and future stays. Support other associates in completing duties.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • Mar 2019 - Oct 2020

  Welcome and acknowledge guest at all times.Answer telephones to assist guest with questions regarding property and surrounding areas.Check and verify documents and guest charges for accuracy.Organize and file away monthly documents with personal and financial information.Assist guest with general inquiries regarding their stay of past and future stays.Support other associates in completing duties.

• Guest Service Representative

  • Nov 2017 - Mar 2019

  Check and verify documents and guest charges for accuracy.Organize and file away monthly documents with personal and financial information.Welcome and acknowledge guest at all times.Answer telephones to assist guest with questions regarding property and surrounding areas.Assist guest with general inquiries regarding their stay and past and future stays.Support other associates in completing duties.Train new hires per brand standards to welcome and process guest.Stock and maintain on site gift shop with sundries, snacks, and souvenirs. Show less



Outfield Collective

• Chicago, Illinois

• Kitchen Manager

  • Jun 2015 - Mar 2017

  Manage day of staff members in executing proper food orders. Conduct daily line checks to ensure safety and quality of food orders. Coordinate weekly schedules for all staff members. Promote standards of sanitation, cleanliness, and safety at all times. Responsible for maintaining food and supply inventory orders. Manage day of staff members in executing proper food orders. Conduct daily line checks to ensure safety and quality of food orders. Coordinate weekly schedules for all staff members. Promote standards of sanitation, cleanliness, and safety at all times. Responsible for maintaining food and supply inventory orders.



Goose Island Beer Company

• Chicago

• Catering Assistant

  • May 2014 - Jun 2015

  Supervise up to four employees at event venues. Transport equipment and materials to set up for events per specifications. Assist with food production at remote onsite locations. Interact and inform guests of food and beverage via food and beer tasting. Supervise up to four employees at event venues. Transport equipment and materials to set up for events per specifications. Assist with food production at remote onsite locations. Interact and inform guests of food and beverage via food and beer tasting.



Univision Communications Inc.

• Chicago, Illinois

• Promotions Assistant

  • Dec 2003 - Jul 2013

  Remote Technician, Chicago, IL, June 2011 – July 2013 • Manage and operate electronic remote equipment in conjunction with a phone line/ISDN line so on-air personality can transmit live. • Assist on-air personality with execution of transmission by timing of transmission. • Drive company vehicles to promote both the radio stations and remote locations. • Work in conjunction with four radio stations under the Univision umbrella; WOJO 105.1FM, WVIV 103.1FM and 93.5FM, WPPN 106.7FM and AM station WRTO 1200. Board Operator, Chicago, IL, December 2008 – July 2013 • Air live radio cut ins from remote location broadcasts. • Conduct live radio broadcasts over the air. • Report traffic, weather, and news live for local listeners. • Screen phone calls for live broadcast programs. Radio Promotions Assistant, Chicago, IL, December 2004 – July 2013 • Distribute promotional posters for various events and festivals at local establishments. • Set up for events, Promote clients on events by interacting with the Hispanic community. • Contact local businesses and talent to solicit involvement in local events and festivals. Show less